Site Process Owner

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Join us as Site Process Owner and you’ll be looking at a career-defining role based in any of these sites Mississauga (ON), St-Bruno (QC), Naperville (IL)- New Castle (DE)

As a Site Process Owner at Alstom, you will play a pivotal role in supporting ERP transformation initiatives, ensuring alignment with global standards, and acting as a bridge between business operations and IT systems. You will be instrumental in driving process excellence, data integrity, and user enablement during and after ERP migration.

Your future role

Core Responsibilities

ERP System Support & Optimization

• Act as the local expert and first point of contact for ERP (SAP) users across PCRO sites.

• Ensure compliance with Alstom’s GSI standards and support the deployment of standardized processes.

• Maintain master data accuracy and support segregation of duties (SoD) compliance.

• Coordinate and validate User Acceptance Testing (UAT) for change requests and system updates.

• Collaborate with IS&T and Business Process Owners (BPOs) to resolve system issues and escalate when necessary.

• Identify and propose continuous improvement opportunities to enhance ERP functionality and user experience.

Project Deployment & Change Management

• Support ERP deployment projects by translating business needs into system requirements.

• Participate in operational reviews, workshops, and stakeholder meetings to ensure alignment.

• Assist in risk identification and mitigation planning during project phases.

• Contribute to the development of test plans, training materials, and cutover strategies.

• Deliver end-user training and provide hands-on support during go-live and stabilization phases.

Reporting & KPI Monitoring

• Generate and analyze reports and KPIs to support business performance and decision-making.

• Ensure data consistency and reporting accuracy across systems and interfaces.

All about you

• 5+ years of experience in ERP/SAP environments, preferably in a manufacturing or industrial setting.

• Strong understanding of business processes and data flows.

• Proficient in Microsoft Office tools, especially Excel and PowerPoint.

• Excellent communication and problem-solving skills.

• Willingness to travel as required for project or training needs.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Collaborate with transverse teams and helpful colleagues,

• Contribute to innovative projects,

• Benefit from our investment in your development, through award-winning learning

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

#PCRO

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