Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied® is a leading value-added distributor of bearings, power transmission products, engineered fluid power components and systems, specialty flow control solutions, and other industrial supplies, serving MRO and OEM customers. With over 50 facilities located across Canada and 650 Associates, Applied® supports the steel, mining, forestry, agriculture, automotive, oil and gas, food processing, power generation, pulp and paper, and transportation industries, just to name a few. In addition, Applied provides engineering, design and systems integration for industrial, fluid power, and flow control applications, as well as customized mechanical, fabricated rubber, fluid power, and flow control shop services.
This is a request for hire for an additional position for 4138 as a shop/service coordinator.
Reporting to the Shop Manager, the Service Coordinator position will play an integral role in driving continuous improvements by providing leadership relative to service coordination and quality processes. Utilizing background knowledge and experience, coupled with insights and training, the Service Coordinator will become a subject matter expert regarding service and repair of hydraulic, pneumatic and lubrication components, and specialty products, and relied upon to provide support to the overall pursuit of quality and reliability.
Key Responsibilities:
- Provide Administrative support as required to facility the flow of shop work in the repair shop
- Coordinate reporting efforts, failure analysis, standards, and drawings, as well as other technical requirements for hydraulic repairs with Foreman, technicians and the Technical Services department.
- Work directly with Technical Sales Representatives to support customer requests.
- Evaluate quote requests including BOM’s, specifications, drawings, delivery needs, test plans and general requirements.
- Develop and submit proposals for quotation, test plans and deliveries that may include the full scope of proposal or specialized portions within corporate standards and quality procedures.
- Continuously improve existing quality program and implement company quality control manual, develop product specific quality plans as well as Inspection and Test Plans (ITP) for shop repairs
- Establish and maintain strong working relationships with customers and manufacturer’s.
- Assess product improvement recommendations and initiate required internal change.
- Develop expertise relevant to the shop processes in order to support peers and colleagues and drive continuous improvement..
- Generate work instructions for shop processes necessary to support the Applied Industrial Technologies customer base and repair requirements.
Preference will be given to individuals with the following qualifications:
- Experience working in an industrial or hydraulic service environment
- Service orientated with exposure to quality assurance and quality control.
- Proficient with computers including Microsoft Office and ERP software (SAP preferred).
- Ability to prioritize and number of tasks and complete a variety of work assignments within structured deadlines.
- Extremely high level of attention to detail and strong organizational skills.
- Ability to use both written and verbal skills to effectively communicate technical information.
- Competitive compensation and bonus opportunities
- Health, vision, and dental coverage, RRSP w/ company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement and opportunities for development
- Company supported community involvement opportunities
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.
