Settlement Worker

JOB POSTING

Settlement Worker

(Part-time contract until March 31, 2026)

CCS is a settlement agency providing a wide range of services to immigrants and refugees regardless of race, religion or immigration status.

We are searching for a part-time Settlement Worker with fluency in English and one of the East/South Asian languages. The Settlement Worker will provide settlement information and referral services to immigrants and refugees to aid in their settlement and integration into the community.

If you want to your skills, experience, and talents to an organization that is making a difference in the lives of newcomers then this is the opportunity for you!

We ensure our employees are reflective of the diverse clientele that we serve. We thrive on supporting our community, performing meaningful work, learning from our colleagues, making a difference and having fun!

What you will be doing:

• Provide client-centered settlement counselling services, including assessment, information and orientation at CCS offices and other community partner locations.
• Use initial assessment of newcomers to develop personalized settlement plans.
• Provide case management and supportive follow-up.
• Facilitate appropriate internal/external referrals to services required by clients that are not been provided by the program.
• Organize, plan, facilitate group sessions as required by contract, and are in line by client needs.
• Develop and implement community outreach plans to promote CCS programs and services.
• Provide online assessment, information and orientation
• Actively participate in regular team and regional meetings.
• Maintain and update all client information in the OCMS database.
• Prepare and submit timely statistical and progress reports as required.
• Collaborate with the manager to develop and implement initiatives and/or focus activities to address newcomer needs.
• Meet all program goals as assigned

What are we looking for?

• Social Service Work diploma or Social Work degree from recognized institution or equivalent training in community work sectors
• Minimum of 2 years’ work experience in the settlement and/or community work sectors.
• Ability to engage clients via online communication tools such as Zoom, Teams, Facebook and Instagram etc.
• Excellent oral and written skills in English required; written and verbal fluency in one of the East/South Asian languages.
• Ability to build and maintain strong, ongoing partnerships community agencies.
• Demonstrated cross-cultural communication skills with participants, other agencies and the public.
• Driver’s license and access to a vehicle is an asset.

Location: Scarborough, ON

Compensation: $29.67 to $33.02 based on experience

Hours of work: 21 hours per week, including evenings, weekends and occasional overtime as required

How to apply: Please refer to the CCS job portal on https://ccs.sutihr.com/jobs requisition code T542

Application Deadline: August 8, 2025

CCS is committed to a workplace that reflects the diversity of the populations we serve. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We encourage qualified candidates from Indigenous, Black and other racialized persons, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities to consider working with and for CCS.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact [email protected] for assistance.

We strongly encourage all those who are interested to apply, even if they do not meet every requirement!