Service Advisor (Westbrook)

Fountain Tire - Calgary, Alberta

Fountain Tire Calgary Westbrook is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Service Advisor.

As part of the inside sales staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

  • Greeting and communicating with customers on all aspects of mechanical and tire repair and service

  • Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business

  • Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up

  • Scheduling customer appointments for tire and mechanical service

  • Recommending tire service, specialty tire service, wheel and mechanical service to customers

  • Ensuring that all products are billed accurately to the customer

  • Completing proactive calls to customers to determine their satisfaction level with the service received

    What does it take to get on track?

  • Expert knowledge of mechanical and tire service is strongly preferred

  • Previous experience in the automotive repair industry and a history of providing exceptional customer service and business support

  • Strong time management skills

  • Well-developed interpersonal skills

  • Ability to work well under pressure in a fast paced, ever changing and high-volume environment

  • Maintaining a valid driver's license is a condition of employment

  • Must be available to work Saturdays

What do we offer? At Fountain Tire, you’ll have a great place to work:

  • Competitive compensation ($18-$24 per hour + commission)

  • Regular day shifts

  • Great discounts for you and your family on tires, parts and mechanical services

  • Health, Dental and Vision Benefits for you and your family

  • RRSP matching program

  • The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

Interested and qualified candidates are encouraged to apply in-store (911 37 STREET SW) or on-line today!

Street: 911 - 37 Street SW

External Company URL: http://www.fountaintire.com

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