Job : Senior Product Analyst
Location: Victoria, Vancouver (Canada) or London (UK) — Hybrid
Team: Product Management
Reports to: VP, Global Broadband Products
About Opensignal
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of telecom carrier, across wireless and broadband. Our proprietary solutions give mobile and broadband network operators the data and insights they need to profitably compete and win, from executive level scorecards to pin-point level engineering analytics to granular competitive intelligence to inform localized go-to-market strategy.
As we expand our broadband product suite, we’re creating a new role for someone who’s as comfortable talking to customers as they are exploring data.
The Opportunity
We’re hiring a Senior Product Analyst to join our product team. This hybrid role combines aspects of product management, data science and customer-facing analytics.
This is a strategic and hands-on role that will help shape one of Opensignal’s highest-priority growth areas. It is a product management role but writing up Product Requirements Documents is only a small part of the job–you need to have the experience, smarts and vision to ideate new product features and bring them to fruition.
What You'll Do
- Explore our rich highly granular near-real time proprietary data sets to develop differentiated products that help broadband operators solve key business problems, and give them visibility into aspects of their network and competitors that they wouldn’t otherwise have.
- Coordinate between customer-facing teams, data scientists and engineers to ensure our product vision is executed.
- Collect customer needs directly–via hands-on support to Sales and our solutions consultants working with prospects and customers interested in our new broadband products.
- Look relentlessly for the sweet spot between what customers want, what they’ll pay for, and what is possible within the limits of the data we collect.
You Might Be a Fit If You…
- Have fluency in broadband competitive dynamics in multiple markets, with a solid understanding of different access technologies (HFC, FTTH, FWA, satellite, etc.).
- Are experienced in exploratory data analytics and distinguishing between signal and noise. SQL knowledge is required, but more than anything, you need to have a nose for data and be able to smell when results don’t look right.
- Have insatiable intellectual curiosity. And an equally strong desire to develop and test hypotheses.
- Are proactive not reactive.
- Are a strong communicator, able to tailor your message to technical, business, or executive audiences.
- Think in systems—you naturally think about the linkages between available data, customer needs, industry trends, and go-to-market strategy (with one eye on what the competitors are doing).
About Us
Opensignal is the leading global provider of independent insights into consumers' connectivity experiences and choice of telecom carrier, across wireless and broadband. Our proprietary solutions give mobile and broadband network operators the data and insights they need to profitably compete and win, from executive level scorecards and public validation to pin-point level engineering analytics and consumer decision dynamics.
With offices in London, Boston and Victoria, British Columbia, we are truly global, with employees working across four continents and representing over 25 nationalities. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce.
Benefits
We believe we are stronger when we not only celebrate our many differences, values, and voices but include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits, including:
- Competitive compensation packages including a long-term equity program
- Comprehensive group benefits package and company sponsored retirement savings plan (details depend on your country of work)
- Generous holiday allowance, sick leave, parental leave, and the opportunity to work from abroad
- Charity matching and paid time off for community volunteering
- A structured annual review process that ensures every employee has an annual opportunity for merit-based promotion and compensation adjustment.
