Senior DevOps Engineer

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

Job Description:

We are seeking a Senior DevOps Engineer to join our SAP Sovereign Cloud Canada team, which is part of SAP's Sovereign Cloud Organization. As we build out new Sovereign Cloud regions, you will play  pivotal role in laying the foundation for a unified and competitive business serving the regulated industry.

In this strategic role, you will be responsible for the entire DevOps lifecycle, from automating manual tasks to implementing robust CI/CD frameworks. You will be accountable for maintaining high availability across production and non-production environments, while also serving as a subject matter expert on the various tools and technologies used by the broader team.

Key focus areas will include infrastructure as code, CI/CD pipeline management, monitoring, and incident response. You will be expected to drive the implementation of DevOps processes and best practices within the Sovereign Cloud organization, leveraging your deep technical expertise and strong communication skills to provide guidance and support to junior team members.

Job Requirements / Key Responsibilities:

• The DevOps Engineer is responsible for creating software deployment strategies that are essential for the successful deployment of software in the work environment. They identify and implement data storage methods like clustering to improve the performance of the team.
• The DevOps engineer is responsible for coming up with solutions for managing a vast number of documents in real-time and enables quick search and analysis. He also identifies issues in the production phase and system and implements monitoring solutions to overcome those issues. 

• The DevOps Engineer will stay abreast of industry trends and best practices. They conduct research, tests, and execute new techniques which could be reused and applied to the software development project.
• The DevOps Engineer should have a strong background in providing comprehensive support for application platforms and a deep understanding of the entire application lifecycle. This includes knowledge of network principles like load balancing, routing, and TLS, as well as the ability to manage hosting platforms and their components, such as message queues, application hosting environments, databases, logging systems, and other related elements.
• The DevOps Engineer must possess strong technical skills in scripting and automation. They are responsible for incorporating scripted actions and lifecycles into each product. The engineer should be proficient in understanding and interpreting complex code to ensure efficient execution.
• The DevOps Engineer is accountable for building and optimizing automation systems that help to execute business web and data infrastructure platforms.
• The DevOps Engineer also develops self-service solutions for the engineering department to deliver software with excellent quality and speed. They are also involved in designing and developing scaling strategies, automation scripts, and solutions to implement, streamline, and execute the software. 
• The DevOps Engineer is involved in creating technology infrastructure, automation tools, and maintaining configuration management. They are accountable for conducting training sessions for the junior members in the team, and other groups regarding how to build processes wherein the dependencies are showcased in the code. They are also answerable for the architecture and technical leadership of the complete DevOps infrastructure.
• The DevOps Engineer also deals with tasks like management and development of continuous integration and deployment solutions across various sites.
• To cater to the engineering department’s quality and standard, the DevOps Engineer needs to implement lifecycle infrastructure solutions and documentation operations.
• Provide on-call support for incidents and performance degradations.
• Continuous improvement of implementation documentation.
• Partner with the engineering team to design and enhance the cloud operation processes.

Qualifications:

• Bachelor or master’s degree in computer science, information systems, or a related engineering discipline with enthusiasm for security and technology.
• Desire and ability to work independently on complex issues, as well as collaborate efficiently with experts across different time zones to anticipate issues that impact customer success.
• A DevOps Engineer should have a degree in Computer Science or any other related field.
• Deep understanding on security vulnerabilities and assessing its impact on products.
• They should have ample work experience in the same domain.
• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.
• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.
• Candidates must possess some experience using Linux (Redhat, SUSE, Ubuntu), SAP NetWeaver and ample experience in configuring and automating monitoring tools.
• The candidates should also possess ample experience in software development process and tools and languages (Bash shell scripting, Python, etc.).
• The DevOps Engineer must possess excellent communication skills, which are essential for providing training and guidance to junior team members. Strong interpersonal and collaboration abilities are required to work effectively with cross-functional teams and ensure the smooth execution of DevOps processes.
• A DevOps Engineer should be a results-driven individual who is self-motivated and proactive beyond their responsibilities. They need to excel at multi-tasking, meeting deadlines, staying calm in uncertain situations, and working effectively in a collaborative environment. Additionally, they should be creative, highly analytical, and strategic thinkers. 
• Candidates must demonstrate strong technical proficiency and hands-on expertise across the following areas: Proven ability to design, implement, and scale distributed data systems, expertise in system configuration, maintenance, debugging, and troubleshooting and demonstrated skills in securing and hardening systems to maintain high availability and performance.
• The ideal candidate will be technologically adept, with a deep understanding of computer systems and a proven track record of delivering robust, scalable solutions. They should possess the technical skills and problem-solving mindset required to thrive in a dynamic, cloud-based environment.
• Candidates should possess sound working knowledge of cloud automation tools such as Cloud Foundry / AWS / Azure / Docker / Kubernetes / Concourse / Terraform / Ansible / Packer / Helm, SAML SSO, OAuth, Microservices, Hashicorp Vault, etc. They should also have a thorough understanding of Google Cloud Platform, Hadoop, NoSQL databases, and big data clusters.
• The DevOps engineer should be capable to make use of all mentioned above skills to create an integrated and completely automated work environment. Starting from source code management to deployment state, i.e., Continuous Delivery, Continuous Integration, and Continuous Deployment, it has to be ensured that there is no unnecessary intervention in between.
• Experience with source code control and collaboration such as Gitlab and Jira.
• Commitment to maintaining daily office presence for efficient team collaboration.
• Willingness to work in a 24/7 environment with on-call duties
• Flexibility to work in shifts, ensuring consistent coverage and support
• Ability to multitask and handle various projects, deadlines and changing priorities

Beneficial

• Experience with building, implementing, and/or supporting multitenant solutions
• Experience in cloud operations of at least one SAP solution (e.g. HCM, BTP, SAC, etc.)
• Competency in utilizing SIEM tools such as Tennable, Nessus, Burp suite, Splunk and others.

The Team:

SAP recently decided to combine and harmonize all SAP Sovereign Cloud offerings, establishing an end-to-end process for the Public Sector and regulated industries. The business unit works with SAP Government Security & Secrecy to further strengthen its mission to support governments and nations in protecting their most vital assets. SAP Sovereign Cloud Services is collaborating closely with all Board areas to establish a harmonized, scalable, and consistent offering with transparent and standardized deliverables.

SAP Diversity Comment:

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical, sensory and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us at [email protected]. Requests for reasonable accommodation will be considered on a case-by-case basis.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 102400 - 174000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Requisition ID: 420233  | Work Area: Software-Development Operations  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations:  #LI-Hybrid