- Job Overview
InInTown Learning Center strives to provide a creative and quality learning environment filled with joy. Our professional team prepares students to become successful problem solvers, innovators, and happy, self-motivated lifelong learners. We are looking for a dedicated professional to assist in developing our customer base and increasing brand awareness through publishing in Canada.
Are you interested in working in a growing and constantly evolving sales channel in the publishing industry? Do you enjoy creative problem-solving and working with data? Are you organized with an eye for detail? Are you excited by the opportunity to quickly respond to customer demand signals to put our books in the hands of readers?
If so, join us to work across datasets and alongside internal teams to forecast customer demand and drive availability and visibility for InInTown’s books online.
Duties
- Ensure online availability and prepare and utilize sales forecasts on a title-by-title basis, working with internal teams to plan inventory requirements.
- Swiftly react to and act on sales opportunities based on real-time data and trends.
- Support online promotion planning, tracking, and reporting.
- Respond to account-specific inquiries and troubleshoot accordingly.
- Execute and respond to day-to-day sales reporting; collaborate on process improvements within the team.
- Help customers resolve inquiries and provide excellent service.
- Collaborate with internal teams to support sales initiatives and ensure customer satisfaction.
Qualifications
- 1-2 years of sales/retail experience.
- A demonstrated ability to work well both independently and collaboratively.
- Excellent communication and negotiation skills
- Proficient in Microsoft Office Suite, particularly Excel (experience with VLOOKUP and pivot tables will be an asset).
- Strong organization and time management skills with the ability to prioritize objectives and consistently meet deadlines.
- An inclusive approach to your work, supported by cultural competency and a proven ability to collaborate with people from diverse backgrounds.
- Proficient in both English and Chinese (preferred).
This role requires three days per week at our Richmond office. As such, we require candidates to reside within commuting distance of our office.
To apply, please submit a cover letter and resume to [email protected]. Please be advised that incomplete applications may not be considered. We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.
Job Type: Full-time
Pay: $16.75-$35.80 per hour
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in Vancouver, BC
