Make your mark at the world's largest HVAC company
At Daikin Applied the Solutions and Service Sales Manager is responsible for the sales leadership and management of the field service office. This role will provide direct leadership to the Service and Solutions Account Managers. This role will have direct oversite to ensuring customer expectations are also met. This leader will drive district growth activity to meet annual plan quotas focused on operating income, revenue, maintenance agreements.
Location: Toronto, ON
What you will do:
- Develop plans and align work and resources so that customer needs, contractual obligations, and service work is completed within appropriate timeframes and meets quality expectations
- Lead Account Managers and fulfillment team maturity enabling growth in service and repair, complex turnkey, building automation and energy solution projects
- Build and maintain rapport with internal and external business partners, including, Manufacturer's Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved
- Drive implementation of Daikin culture, including prioritization of safety and People-Centered Management, for the district
- Coach and develop employees to maximize performance and potential
- Manage performance through recognition, regular feedback, performance reviews and/or corrective action
- Recruit, interview, hire and ensure that training is provided for new employees. Ensure that on-going training and skill development is encouraged and provided for all employees
- Include staff in planning and decision-making, and foster quality and process improvement focus on others. Take responsibility for team members' activities
- Solicit and apply customer feedback (internal and external)
- Improve processes, products, and services
- Manage company assets and inventory to ensure proper cost control and operational efficiency
- Ensure that the local office is compliant with all federal, state, and local legal regulations and statutes, including prevailing wage, legal posting requirements, and safety regulations
Qualifications:
- Bachelor's degree from a four-year college or university
- 7 years related experience and/or training, preferably in commercial HVAC service industry
- 5+ years people management experience
- Leadership experience in Service, Sales, and Operations
- Knowledge of HVAC designs, applications, and energy saving solutions
- Demonstrated sales success
The typical annual base salary for this position ranges from $103,500 - $170,000 CAN. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location. Additionally, this position is eligible for a sales incentive plan.
