DE-ON SUPPLY - World Class Service Since 1990
Here at De-On Supply Systems Inc, we are Clean Burn’s leading distributor of used-oil fired hot air furnaces and boilers. Our team is built on the principles of hard work, innovation, and a commitment to quality. At DE-ON SUPPLY, used oil heating systems are our business. Our factory trained installers and service personnel will provide our clients with the after-sale support they require. DE-ON SUPPLY distributes shop equipment that translates to immediate economic and environmental savings for everyone from large corporations to small business owners. DE-ON SUPPLY offers turnkey operations including sales, installation and service on all of its products. DE-ON SUPPLY has sold and serviced the Clean Burn line since 1990 and has developed a strong, focused staff of sales and service professionals.
A Clean Burn furnace allows you to safely and economically provide heating with used oil generated on site, reducing heating costs while eliminating the environmental cradle-to-grave liability for spills and mishaps during transportation and storage.
Overview
Join our team as a Sales Coordinator, bridging project management, customer service, and sales relationships to drive seamless transactions and customer satisfaction.responsibilities effectively.
We are seeking a motivated and detail-oriented Sales Coordinator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales efforts by managing customer accounts, facilitating communication between departments, and ensuring the smooth operation of sales processes. This position requires strong organizational skills and the ability to thrive in a fast-paced environment while contributing to business development and customer satisfaction.
Work Schedule and Location
This full-time permanent role working 40 hours per week Monday through Friday, with opportunities for overtime. Working onsite at our head office at 1595 Lobsinger Line, Waterloo, ON N2J 4G8.
Key Responsibilities
- Manage sales processes, from order creation to delivery and installation
- Ensure accurate sales orders, contracts, and payments
- Collaborate with sales, installation, and marketing teams to meet customer needs
- Monitor inventory, fulfillment efficiency, and delivery timelines
- Maintain accurate customer database and utilize high-level CRM workflows
- Support marketing initiatives and track sales lead sources
- Provide feedback to improve processes and customer experience
Performance Metrics
- Track deliveries and installations (monthly and yearly comparisons)
- Monitor customer review scores and fulfillment timelines
- Analyze marketing lead source effectiveness (e.g., repeat, cold calls, social media)
Qualifications
- Resourceful and detail-oriented
- Customer-focused problem solver
- Values collaboration with sales teams and dealers
- Comfortable with CRM and project management software
- Strong organizational and communication skills
- Experience with CRM and project management tools
- Ability to work collaboratively across teams
Perks and Benefits
- Paid vacation and holidays
- Weekends Off
- RSP Matching - with tenure
De-On Supply is committed to creating a diverse environment where everyone can be their true authentic selves. We value all differences as they are essential for a thriving, happy, and productive workplace. If you’d like to join us and help create a sustainable future for generations to come, take this next step to becoming De-On Supply’s next Service and Installation Technician.
Check out our story at: https://www.deonsupply.com/
Job Types: Full-time, Permanent
Pay: $30.00-$35.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- RRSP match
Experience:
- Sales or Sales Support Roles: 2 years (preferred)
Location:
- Waterloo, ON (required)
Work Location: In person
