Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube, Instagram, TikTok)
TITLE: Sales Associate
REPORTS TO: Store Manager
JOB CLASSIFICATION: Hourly Non-Exempt
POSITION SUMMARY
Sales Associates are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They consistently exceed expectations, provide exceptional service and display passion for our brand. Sales Associates are part of a team focused on delivering top line sales results.
RESPONSIBILITIES
Customer Experience
- Greets and offers assistance to every customer; focuses on customer engagement and suggestive selling to drive UPT and conversion.
- Maintains an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
- Prioritizes delivering an exceptional customer experience and always places our customer first; asks our customers for feedback and conveys business opportunities to management.
Commitment to Efficiency
- Executes processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards.
- Upholds backstock organization and adheres to all company tools, policies and procedures.
- Maintains awareness of potential theft and reports concerns to management.
Associate Morale
- Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and store team professionally, courteously, and respectfully.
- Celebrates and embraces individuality, inclusion and partnership; builds relationships and seeks out feedback for continuous self-development.
- Embraces innovation, change and company initiatives; works collaboratively to accomplish brand goals and objectives.
QUALIFICATIONS
- Prior retail experience preferred.
- High school graduate/equivalent preferred.
- Flexible schedule required including nights, weekends and overnight shifts.
- Excellent communication and time management skills.
- Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.
About PVH:
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.
One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH here.
PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential.
