Sales Associate - Wilson's Home Hardware
We are seeking a motivated and enthusiastic Sales Associate to join our team. The ideal candidate will have a passion for customer service, a strong sales acumen, and the ability to build lasting relationships with customers.
Key Responsibilities:
- Assist customers in locating merchandising in store, on homehardware.com, as well as processing special
- Ensure customers are greeted within 30 seconds of entering the store or your department.
- Communicate product knowledge to the customer as appropriate.
- Assist customers in locating and comparing merchandise.
- Assist customers with finding all items needed to complete their project.
- Record repeat customer requests for product and follow-up when product arrives at the store.
- Assist customers with carrying out large or heavy items.
- Fill in as cashier when necessary.
- Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise, restocking shelves and handling cash.
- Advise the designated manager of shortages, damaged goods, back orders etc.
- Change prices on merchandise, bins, displays, etc. as necessary.
- Participate in regular cycle counting and assist in taking annual inventory counts.
- Reorder merchandise according to stores’ buying procedures.
- Participate in inventory management and visual merchandising.
Qualifications:
- Hardware, building experience required
- Electrical and/or plumbing experience required
- Valid driver license
- Previous retail or sales experience preferred
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment.
- Flexible availability, including evenings and weekends.
What We Offer:
- Medical (Health, Dental, Vision & Life Insurance)
- Paid time off (2 Weeks + 5 paid personal days + Birthday)
- Retirement planning (RRSP Match)
- Store/Employee discount
How to Apply:
If you’re passionate about sales and customer service, we want to hear from you! Please submit your resume and a brief cover letter to [email protected]
Join us at The Wilson Group and help us create amazing experiences for our customers!
Job Type: Full-time
Benefits:
- Dental care
- Designated paid holidays
- Paid time off
- Store discount
- Vision care
- Wellness program
Work Location: In person
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