Job Title: Administrative Assistant / Sales Associate
Location: 1004 Chester Cres, Harcourt, ON K0L 1X0
Company: Kingdon Timber Mart (Harcourt)
Job Type: Full-Time / Part-Time
Schedule:Monday to Friday, Some Saturdays
Company Overview
Kingdon Timber Mart is a leading retailer in the lumber industry, dedicated to providing high-quality timber and related products to our customers. We pride ourselves on our commitment to exceptional service and community engagement.
Summary:
The Administrative Assistant / Sales Associate is a dual-role position responsible for supporting day-to-day administrative functions while also providing outstanding customer service and sales support on the retail floor. This role is ideal for a highly organized, customer-focused individual who can juggle multiple priorities in a fast-paced environment.
Key Responsibilities:Administrative Duties:
- Perform clerical tasks such as filing, data entry, and handling phone and email communications.
- Maintain and update pricing, inventory, and product information in the POS or ERP system (e.g., Epicor, BisTrack).
- Process customer invoices, orders, purchase orders, and returns.
- Assist in preparing reports, presentations, and internal documents as needed.
- Schedule appointments, meetings, and deliveries.
- Support store leadership with payroll, scheduling, or HR-related admin tasks, if required.
Sales & Customer Service Duties:
- Greet and assist walk-in customers, providing product information and recommendations.
- Process sales transactions accurately at the point of sale.
- Help maintain store merchandising and displays.
- Respond to inquiries about product availability, pricing, or lead times.
- Follow up on customer quotes, special orders, and deliveries.
- Assist with resolving customer concerns or complaints in a timely and professional manner.
Qualifications:
- High school diploma or equivalent; college or business admin education is an asset.
- 1–3 years of administrative or customer service experience, preferably in retail or sales.
- Strong computer skills (Microsoft Office Suite, POS systems, and email).
- Excellent organizational skills with attention to detail.
- Strong interpersonal and communication skills.
- Ability to multitask and stay calm under pressure.
- Basic knowledge of building materials, hardware, or related products is an asset.
Working Conditions:
- Combination of office and retail floor duties.
- May be required to lift up to 25 lbs occasionally.
- Requires standing and walking for extended periods.
- Occasional weekend or evening shifts may be required.
Why Join Us:
- Supportive team environment.
- Opportunities for growth and cross-training.
- Locally owned business with a community-focused mission.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Expected hours: 35 – 44 per week
Additional pay:
- Bonus pay
- Overtime pay
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
- Weekends as needed
Language:
- English (preferred)
Work Location: In person
