About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK. FNBC takes pride in its workforce of over 65% Indigenous employees working at locations across Canada.

About the Role

We are currently seeking an experienced Retail Policy and Procedures Writer to join our team on a full-time, permanent basis. Reporting to the Chief Retail Banking Officer, the successful candidate will bring a minimum of 5 years of experience as a Policy and Procedures Writer, ideally within the financial services industry.

The Retail Policy and Procedures Writer role involves creating, revising, and maintaining policies and procedures to ensure they are compliant, clear, and effective. This position requires close collaboration with different departments to address their specific needs and ensure regulatory compliance. This permanent full-time position is based out of our Head Office in Saskatoon, SK, located on First Nations land.

Key Responsibilities

• Draft, review, and update retail policies and procedures.
• Collaborate with department heads to ensure policies meet regulatory and operational requirements.
• Research regulatory guidelines and standards to ensure compliance.
• Provide clear and concise documentation that is easily understood by all employees.
• Assist in the development of training materials related to policy implementation.
• Conduct periodic reviews of existing policies/procedures to ensure continued relevance and compliance.
• Advise on policy-related queries and issues from retail staff and management.

About You

• Minimum 5 years’ experience with technical writing and documentation.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.

What we’re looking for:

• Bachelor’s degree in English, Communications, Public Policy, or a related field.
• Proven experience in policy writing or a related role.
• Strong understanding of regulatory guidelines and standards.
• Attention to detail and ability to convey complex information clearly.
• Organized – Plans and organize tasks and work responsibilities to achieve objectives.
• Communication – Communicates effectively, both written and oral.
• Leadership – inspires a shared culture by keeping employees informed and working.
• Ability to prioritize tasks and coordinate multiple client engagements to meet reporting deadlines.
• Acceptable criminal record and credit checks.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please apply at our career at Career Centre | Recruitment. The posting will remain open until August 1, 2025.