Job Description – Repair Specialist
Restaurant Appliance
About Advantage Restaurant Supply & Service: Founded in 2000, Advantage Restaurant Supply and Service © 2013 attributes its rapid growth in the past decades to its dedication to service and value. In this short time, not only has Advantage attained the status as Niagara’s largest kitchen equipment supplier, but we have also proven we can outclass larger competitors from across Ontario and beyond. Advantage has even cracked international markets, having completed projects in the U.S., the Caribbean, and the Middle East.
We are seeking a self-motivated and technically skilled individual who excels at troubleshooting, communicates effectively, and performs well in a dynamic, service-oriented environment.
Job Summary:
The Repair Specialist is responsible for diagnosing, maintaining, and repairing a range of restaurant equipment—excluding refrigeration and gas appliances. This role supports daily service operations through dispatch coordination and reports directly to the Service Manager. The ideal candidate enjoys problem-solving, working independently, and has a strong understanding of small appliance mechanics and electrical components.
Wage: $22-$26 per hour
Duties & Responsibilities
· Diagnose and repair non-refrigerated, non-gas restaurant equipment (e.g., toasters, warmers, mixers, blenders)
· Perform regular maintenance and preventative service on equipment
· Troubleshoot electrical and mechanical issues
· Maintain clear communication with dispatch and service team
· Log all work performed, parts used, and time spent via company systems
· Follow safety procedures and company service standards
· Respond to emergency service calls when scheduled
· Keep service vehicle and tools organized and in good working condition
Skills/Qualifications
· 2-3 years’ experience in equipment maintenance or repair
· Experience with restaurant equipment repair is a strong asset
· Strong understanding of electrical systems and small appliance repair
· Valid G-class driver’s license
· Excellent diagnostic and troubleshooting skills
· Comfortable working independently in a fast-paced environment
· Strong organizational and communication skills
· Enjoy figuring out how things work and solving mechanical problems
· Are self-motivated and accountable
· Thrive in a busy, customer-focused environment
· Communicate clearly and professionally
· Ability to lift up to 50 lbs and work in physically demanding settings
Nice to Have:
- Experience with espresso or coffee machines
- WHMIS, First Aid, or fall arrest certifications (can be provided)
Reports Directly To: Service Manager
· Hours: Monday to Friday, 8:00 AM – 4:00 PM
· After-Hours: Occasional coverage as needed (overtime paid after 44 hours)
· Location: Niagara Region (occasional travel within service area)
Job Type: Full-time
Pay: $22.00-$26.00 per hour
Additional pay:
- Overtime pay
Benefits:
- Dental care
- Profit sharing
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- On call
- Overtime
Application question(s):
- Do you have at least 2 years of hands-on experience repairing or maintaining small appliances or non-gas, non-refrigerated equipment?
- Do you hold a valid G-class driver’s license and are you comfortable driving within the Niagara Region for service calls?
- This position often involves troubleshooting electrical components. How would you rate your comfort level working with electrical systems?
Work Location: On the road
Application deadline: 2025-07-21
