We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
The role is responsible for the full credit adjudication process from decisioning mortgage applications based on established lending criteria along with the review and fulfillment of the mortgage conditions. This includes exception management, pricing determinations and documentation review and acceptance all while meeting performance targets and ensuring adherence to service standards.
Need more details? Keep reading...
In this role, responsibilities include but are not limited to:
- Successfully contribute to the Residential Lending results, ensuring growth and profitability targets are being met.
- Maintain knowledge of Community Trust residential mortgage underwriting policies, procedures, and products.
- Negotiate, structure, and evaluate received mortgage applications according to internal policies.
- Manage portfolio risk by exercising consistent, objective and sound credit decisions within authorized limits, escalating with rationale to support recommendation where appropriate.
- Issue mortgage commitments with appropriate conditions.
- Review and decision mortgage documentation to ensure each document is complete and accurate based on Community Trust’s credit policies, procedures, and anti-money laundering requirements.
- Instruct files to FCT and work together with Residential Funding to ensure timely closings.
- Effectively partner with Partner Experience to deliver top of class experience to our partners.
- Work in collaboration with the Credit Quality Assurance and Funding teams to ensure targets are being met.
- Maintain up to date knowledge of the competition, industry trends and market conditions.
- Ensure accurate record keeping and that all records are stored and retained to meet
- Company standards.
- Identify continuous improvement opportunities.
- Follow AML procedures on all files with an emphasis on “Know Your Client” rules.
- Proactively identify actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage. Conducts appropriate inquiries and investigations in relation to any such situation and ensures that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
- Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.
- Effectively manage tasks and cases to adhere to predetermined Service Level Agreements.
- Minimum of 3 years' experience in residential origination, preferably in the alternative lending space
- Post-Secondary Education preferred.
- Working knowledge of Google Workspace applications.
- Have solid experience with ICAAP and Stress Testing as well as risk management.
- Demonstrated ability to provide alternate solutions based on product and guideline availability.
- Demonstrates effective organizational and time management skills.
- Capable of handling multiple tasks and meeting stringent deadlines.
- Tactful, diplomatic, and politely persistent.
- Results oriented.
- Self-motivated, confident, and capable of working both independently and in a team environment.
- Bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
- Establish and build on healthy working relationships with your team and peers.
- Work well in a dynamic and fast paced environment with the ability to navigate through organizational change.
- Committed to providing outstanding customer service.
- Exceptional analytical skills and a keen eye for detail.
- Solid written and verbal business communication skills.
- Strong analytical skills.
- Demonstrates interpersonal and relationship building skills.
- Demonstrates strong negotiation and sales skills.
- Solid understanding of the general characteristics, attributes and risk factors associated with various loan types.
#LI-Hybrid
#LI-ÉP1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
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