You are knowledgeable about ski and snowboard rental products and services, with technical skills directly related to maintaining, repairing and tuning equipment. Our guests feel more knowledgeable and confident about skiing or snowboarding after their interaction with you, as you continually strive to provide our guests the finest mountain recreational experience.
You Will:
- Repair and maintain rental and guest ski & snowboard equipment.
- Demonstrate a commitment to exceeding guest’s expectations on a daily basis.
- Perform all cash handling duties (opening, cash balancing, coin orders and closing).
- Provide an exceptional level of customer service through direct interaction, sales and service.
- Maintain merchandise by stocking, facing, and general tidying of area.
- Assist guests with sizing and fitting appropriate equipment for comfort and safety.
- Be an advocate for health and safety, ensuring a clean and safe working environment.
- Perform other duties as assigned.
You Have:
- Previous rental experience and extensive ski/snowboard tuning skills.
- Expertise in fitting ski/snowboard equipment, especially boots.
- Familiarity with tuning tools like base grinders, stone grinders, and ceramic disk edge finishers.
- Cash handling experience.
- A passion for mountain culture, skiing/snowboarding, and the resort environment.
- Strong customer service skills, working effectively with diverse people.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and POS systems.
- Flexibility to work shifts including weekends and holidays.
We Offer:
- Competitive Wages:
- Repair Technician Level 1 - $20.00 per hour.
- Repair Technician Level 2 - $21.50 per hour.
- Mountain Access Perks: Complimentary RCR staff pass with full mountain access, reciprocal resort tickets, and discounted friends & family lift tickets.
- Staff Discounts: Save on food & beverage, rentals, retail, and hotel accommodations.
- Employee Events & Recognition: Enjoy year-round staff events and get recognized through our employee awards program.
- A Great Team: Work alongside a passionate and fun team who love to share the RCR mountain experience.
Interested? Please apply with your resume.
We regret that only those applicants eligible to work in Canada without sponsorship may be considered for seasonal roles. We are an equal opportunity employer and look forward to hearing from all qualified applicants. We thank all applicants for their interest in Kicking Horse Mountain Resort; however, only those candidates selected for an interview will be contacted.
