Job Summary
We are seeking a dedicated and organized Receptionist/Assistant to join our team. This role is essential in providing exceptional customer support and ensuring the smooth operation of our front desk at a Physio/Orthotic Clinic. The ideal candidate will possess strong clerical skills, be proficient in using phone systems, and have experience Universal . This position requires a friendly demeanor and the ability to handle multiple tasks efficiently while providing outstanding customer service.
Duties
- Greet patients and visitors warmly, ensuring a positive first impression.
- Manage front desk operations, including answering phone calls and responding to inquiries.
- Schedule appointments and maintain an organized calendar for the Clinic
- Handle patient records and ensure accurate data entry into computerized systems
- Assist with clerical tasks such as filing, typing, and maintaining office supplies.
- Provide support to Physio staff as needed, facilitating effective communication within the team.
- Address patient concerns with professionalism and empathy, ensuring high levels of customer satisfaction.
Experience
- Previous experience as a receptionist or in a similar front desk role is preferred.
- Familiarity with Reception office operations is a plus, particularly in handling patient interactions.
- Proficiency Universal Scheduling and other computer software relevant to office management.
- Strong customer service skills with the ability to communicate effectively over the phone and in person.
- Excellent organizational skills with attention to detail in managing records and appointments.
- Ability to multitask in a fast-paced environment while maintaining professionalism.
Join our team as a Receptionist/Assistant where your contributions will make a significant impact on our patients' experiences!
Job Types: Part-time, Permanent
Pay: $17.50 per hour
Benefits:
- Casual dress
- On-site parking
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Education:
- Bachelor's Degree (required)
Experience:
- Front desk: 1 year (required)
Language:
- Hindi ,Punjabi (preferred)
Work Location: In person
Application deadline: 2025-06-10
Expected start date: 2025-06-12
