Quality and Safety Improvement Coordinator

Requisition ID: 382696

Position Number: 2025QSIC01

Posting End Date: Open until Filled

City: Winnipeg

Employer: Lions Housing Centres Inc.

Site: Lions Housing Centres Inc. - 320 Sherbrook Street

Department / Unit: Human Resources

Job Stream: Non-Clinical

Union: Excempt

Anticipated Start Date: June 22, 2025

FTE: 1

Anticipated Shift: Monday to Friday, 8am to 4pm

Work Arrangement: In Person

Daily Hours Worked: 7.5

Annual Base Hours: 1950

Lions Housing Centres Inc. owns and operates housing and care facilities to provide accommodation for adult citizens. We provide support that looks at the whole person, not just their mental health needs, but consider their physical, emotional, social, and spiritual wellbeing.

Job Profile:

Lions Housing Centres Inc. is recruiting a Quality and Safety Improvement Coordinator within our Human Resources department. This position is responsible for enhancing organizational effectiveness through quality improvement initiatives while ensuring compliance with health and safety regulations. This role involves developing and implementing quality and safety programs, analyzing data to identify trends, enforcing policies, training staff, and conducting risk assessments to maintain high standards of care, safety, and operational efficiency for both staff and residents. This position reports to the Director of Human Resources.

Job Responsibilities:

Develop and Implement Quality and Safety Improvement Programs:

• Design and oversee programs aimed at improving processes, safety protocols, and operational effectiveness across various departments.

Data Analysis & Trend Identification:

• Collect, analyze, and interpret data to identify performance trends, areas for improvement, and potential risks.

Corrective Action Planning:

• Develop and implement corrective measures to address deficiencies and ensure compliance with industry standards.

Policy and Procedure Review:

• Evaluate and update organizational policies to align with best practices, regulatory requirements, and safety standards.

Incident Investigation & Reporting:

• Investigate incidents related to quality, staff and resident care, workplace injuries, or complaints, and report findings to management.

Audits and Inspections:

• Conduct regular assessments to ensure adherence to regulatory guidelines, safety protocols, and continuous improvement standards.

Collaboration & Communication:

• Work collaboratively with various departments, leadership teams, the workplace health and safety committee, and external agencies to implement quality and safety initiatives.

Training & Education:

• Organize and conduct training for staff and residents on quality assurance, health and safety protocols, and regulatory compliance.

Emergency Preparedness:

• Develop emergency response plans, coordinate drills with staff and residents, and ensure emergency equipment is operational.

Compliance & Reporting:

• Ensure adherence to provincial and federal regulations, maintain safety records, and submit reports to regulatory bodies.

Professionalism:

• Maintains confidentiality in all matters pertaining to residents, staff and facility operations.
• Practices in a manner that supports the Respectful Workplace Policy, the Resident Bill of Rights, and Lions Housing Centres Inc. Mission, Vision and Values.
• Participates in mandatory trainings/annual education required by employment legislations and the organization.
• Work collaboratively with all staff as required.
• Adheres to and implements company policies and procedures.

Education:

• Post Secondary Education in a Health and Safety program.
• Working knowledge of Manitoba Workplace Safety and Health Act and Workers Compensation Board Act
• Certification in health and safety is preferred.

Experience:

• Minimum of 2-3 years of experience in health and safety role and quality process improvement.
• Experience in a Healthcare environment (Long-Term Care) is an asset.
• Experience working in a unionized environment is an asset.

Skills and Competencies:

• Strong knowledge of health and safety regulations and standards.
• Excellent communication and interpersonal skills.
• Promotes effective working relationships among team members.
• Works collaboratively with all employees.
• Ability to conduct training and presentations.
• Strong analytical and logical problem-solving abilities, with a keen ability to assess complex challenges, apply rational thinking, and develop innovative solutions.
• Proficiency in the Microsoft Office suite.

Benefits:

• Group Health and Dental
• Employee Assistance Program
• Disability and Rehabilitation
• Life Insurance
• Pension Plan
• On-site parking

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search) and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.