Requisition ID: 18342
Department: Transit Services Dept.
Service: Transit Strat Comm&External Rel Service
Branch: Transit Strategic Communications Branch
Employment Type: 1 Full-time Permanent
Work Hours: 35.00 hours per week
Affiliation: ATU 1760
Salary Information: $51,145.64 - $72,545.20 annually (2023 rates of pay)
Location: Transit Service, 1500 St.Laurent
City: Ottawa, ON
Job Category: Transit Services - OC Transpo
Application Close: 22/08/2025
JOB SUMMARY
Transit Information & Marketing is responsible for the delivery of transit customer information services and new customer information programs for wayfinding and consistency of the OC Transpo brand and messaging to improve the customer experience and transit services in the City of Ottawa.
Working in a high-volume, operational environment with critical deadlines, you provide creative, layout and production assistance in the development of a variety of transit-related graphics, design, illustration and printing tasks for OC Transpo. You utilize layout, design and photography software to produce high quality electronic artwork, and assist with inventory, distribution and print-coordination.
EDUCATION AND EXPERIENCE
Completion of 2 year community college diploma in graphic arts or graphic and design production.
Minimum of 2 years of experience in design, page layout, desktop publishing and print production including print graphics, web graphics and illustration software.
KNOWLEDGE
- General knowledge of public transit information program combined with knowledge of print production process
- General knowledge of transit routes and services
- Knowledge of OC Transpo Visual Identity Standards
- Knowledge of the hardware and software used in desktop publishing and graphic arts
- Understanding of Workplace Safety and Human Rights legislation
- Knowledge of accessibility standards as they apply to printed material
- Knowledge of bilingualism policy and clear print guidelines
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- General knowledge of the City of Ottawa and OC Transpo bus routes is an asset.
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently with minimum supervision and collaboratively as part of a team
- Possess planning and organizational skills and flexibility to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
- Able to take direction from a number of sources
- Skilled in the use of different materials and media
- Skilled in digital photography and photo reproduction techniques
- Possess computer literacy in MS Office Suite in a Windows environment including use of intra/Internet
- Demonstrated ability in QuarkXpress, Adobe Photoshop, Adobe Illustrator and Microsoft Front Page
- Demonstrated knowledge of design, page layout and illustration
- Skilled in general page composition, including balance, symmetry, colour, style and paper selection
- Able to demonstrate initiative, substantial creativity and resourcefulness
- Able to communicate effectively, both orally and in writing with a good command of English grammar and punctuation
- Able to work with documents in both English and French
- Able to anticipate and correct related problems
- Able to work in a fast-paced, often stressful work environment
- Attention to detail
- Able to exercise sound judgment
- Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at [email protected].
