TransCare® Community Support Services is a charitable not-for-profit corporation dedicated to providing home and community support services for people who need assistance due to illness, convalescence, disability, or functional limitations related to aging. We offer a continuum of services to facilitate independent living, comfortably and safely in the clients’ homes, and in the community.
Position Overview:
To support seniors, frail, disabled and/or cognitively impaired clients with the delivery of personal support and homemaking services to eligible clients in 2950 Lawrence Avenue designated site.
Primary Duties & Responsibilities:
- Perform essential homemaking, personal care, medication reminders and security checks to eligible clients.
- Assist in the preparation of nutritious meals.
- Engage and interact with the clients, and their caregivers in a professional and respectful manner.
- Operate mobility devices in accordance to established safety guidelines.
- Provide consistent and frequent communication with the Supervisor.
- Provide feedback and record observations related to the client care-plan so that services can best meet changing client needs.
- Follow incident reporting policies and procedures.
- Maintain files and review documentation relating to client care, and uphold confidentiality at all times.
- Provide emergency action and response to Lifeline alarms as well as follow protocols requiring 9-1-1 calls.
- Perform additional tasks and duties as assigned or deemed necessary by the Coordinator or Program Supervisor.
File Management:
- Record client behavior, care services provided, and overall well-being on client’s Progress Report and as required.
- Ensure confidentiality of client and Agency personnel information.
Quality Management:
- Initiate and make recommendations related to quality improvement.
- Implement quality initiatives within the Agency, or specific areas of work.
- Observe and report any changes and/or information pertaining to the well-being of clients or other Agency personnel to the Supervisor in a timely manner.
- Complete any required reports or documentation in accordance with the Agency’s policies and procedures.
Administration:
- Complete documentation and reports in a professional format in accordance with the Agency‘s policies and procedures.
- Follow the Agency‘s guidelines for external documentation as needed.
Training:
- Attend and actively participate in training, orientation and in-service sessions offered by the Agency.
- Participate in all regularly scheduled Personal Support Worker meetings.
- Maintain up to date CPR /First Aid Certification training.
Health and Safety:
- Work in compliance with the Ontario Occupational Health & Safety Act and WSIB.
- Perform all tasks in a manner that promotes health and safety and reduces the risk of hazard to self and others.
- Use equipment, supplies and products as instructed by the Agency.
- Follow Best Practice at all times.
- Report any and all incidents/situations related to the health and well-being of others.
Job Specifications:
· The job task requires the worker to have completed some form of certification (e.g. Personal Support Worker Certificate). Understanding of the job task is acquired through schooling, related life experience or is obtained within six months of on the job experience.
· Experienced working with clients within the vulnerable sector.
· Availability: Regular shift will be from 9am-1pm, however applicant must be available to work all shifts — must be available for day, evening and overnight, weekends, as needed, to a minimum of 24 hours per work week and in accordance with the Union’s Collective Agreement.
· Able to attend training, orientation and in-service sessions offered by TransCare®.
· Access to reliable modes of transportation; Driver’s license and a good driving record are beneficial.
· Valid First Aid/ CPR certificate.
Attributes of the Successful Candidate Include:
· Analytical skills to assess client’s needs, functional level and ability to perform the Activities of Daily Living.
· Time management skills to follow an established schedule.
· Interpersonal skills and the ability to communicate with clients, colleagues, Supervisors, Agency personnel and other health care professionals.
· Demonstrate an understanding of the needs of seniors, persons with disabilities, caregivers and persons with an acute or chronic health condition.
· Strong communication skills (both written and verbal).
· Ability to speak a Second language an asset.
Work Conditions and Physical Capabilities:
· Able to do an average of more than four hours a day, actively doing moderate intensity activities.
· Able to do an average of two to four hours per day, actively doing high intensity activities.
· Can lift and/or carry up to forty pounds.
· Regularly able to stand for extended periods of time, and walk for short periods of time.
· Able to regularly position and transfer clients while assisting clients with routine Activities of Daily Living (ADL).
Job Application Instructions:
Please submit your job applications via e-mail to [email protected], quoting the position to which you are applying to in the subject line, or via fax to (416) 646-3576. All applications will be held in strict confidence.
TransCare® is dedicated to addressing specific clients’ needs including; gender, language and cultural requirements in particular, when providing personal care for older adults with challenges. Selection of personnel will be based on current clients’ needs at the time of posting.
We thank you for your interest in applying to TransCare®; however only successful candidates selected for an interview will be contacted.
Disclaimer:
TransCare® Community Support Services is an inclusive and equal opportunity employer. We welcome applications from diverse individuals who self-identify on the basis of any of the protected grounds under the Human Rights Code. We are committed to integration and maintaining the independence of individuals and removing barriers to accessibility in the workplace. We are committed to full compliance with the Human Rights Code, the Accessibility for Ontarians with Disabilities Act, The Pay Equity Act, the Occupational Health and Safety Act, and all other applicable legislation.
The information in this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required by employees assigned to this job. The agency reserves the right to make changes to this position as business dictates.
Job Types: Part-time, Permanent
Pay: From $18.11 per hour
Benefits:
- Employee assistance program
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Ability to commute/relocate:
- Scarborough, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- supportive care/ Personal Care: 1 year (preferred)
Licence/Certification:
- PSW Certification (required)
- CPR Certification (required)
Work Location: In person
Application deadline: 2025-06-13
