CAREER OPPORTUNITY
Patient Flow Navigator
2025-228
Choose Collingwood General & Marine Hospital:
Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.
Collingwood General and Marine Hospital (CGMH) is an 84 bed hospital located in Collingwood, Ontario (approximately 90 minutes north of Toronto) that serves more than 74,000 permanent residents and 3.5 Million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardio respiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH also provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides out patient care including dialysis and a wide range of clinics including mental health and rehabilitation services. CGMH continues to provide care close to home for our community and plays a key role as an integrated orthopaedic centre for our region. For more information please visit our website at www.cgmh.on.ca and our Foundation website at www.cgmhf.com.
Corporate Culture:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.
Current Immunization Record required, including two doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, short of an approved exemption on a ground pursuant to the Ontario Human Rights Code.
Benefits:
This position also includes 8% vacation pay and 14% pay in lieu of benefits as well as access to the Employee & Family Assistance Program and access to CGMH Perkopolis discounts. CGMH endorses the Health Care Providers Group Insurance Plan which provides Group Benefits for you and your eligible dependents by enrollment only.
Relocation support may be available for this opportunity. For more information, please speak with your recruitment representative when contacted for more information.
The Collingwood Area has qualified for the Government of Canada’s partial Student Loan forgiveness program for eligible nurses who practice in under-served communities.
The Opportunity:
The Patient Flow Navigator will provide consultation for patients with complex needs in planning for discharge while supporting the patient experience and the patient plan of care. The Patient Flow Navigator provides admission avoidance support to the ED and/or inpatient units to reduce hospital length of stays and repeat admissions. The Patient Flow Navigator will work collaboratively with patients, families and the care team to identify possible barriers to return to home and to develop a safe and supportive discharge plan. Priority will be given to patients who are experiencing increasing frailty and are high risk for medical and psychosocial issues.
Qualifications:
- University, College or Diploma in Health related profession or equivalent
- Current registration with any regulated health care professional college in ON
- Ability to organize patient care demands and set priorities while working independently and collaboratively with all members of the health care team including the patients and families
- Demonstrated assessment, health promotion, health teaching skills, critical thinking, problem solving and decision making skills
- Excellent communication, organizational and interpersonal skills with the ability to perform duties in a professional and courteous manner
- Excellent customer service demeanour
- Physically able to perform the essential duties of the role
- Excellent attendance/performance record
- Committed to professional growth & development
- Committed to maintaining confidentiality
- Education in gerontology and/or chronic disease management an asset
- Familiarity with Meditech is an asset
- Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
- Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
- Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
- Must have basic computer skills
- Must be dedicated to professional growth & development
- Must be able to perform all bona fide and essential duties of the position, which may include physical demands such as moving/transferring patients, pushing, pulling, bending, etc.
- Must have demonstrated excellent attendance/performance record
- Excellent organization and prioritization skills
- Ability to work independently and effectively communicate with other members of the health care team
- Experience working with discharge planning/case & bed flow management in an acute care setting is preferred
Duties and Responsibilities:
- Provide consultation to identify barriers to return to home of ‘patients in the ED Department and on the inpatient unit to initiate a safe discharge plan on admission in order to reduce admission LOS.
- Support ‘Right Care-Right Place’ providing transitional care to patient and families while facilitating patient flow processes including surge management
-
Foster the ‘Home First’ philosophy and system/regional initiatives
Work with our internal Allied Healthcare Professionals and Community Agencies to provide appropriate supports in the community to ensure safe and timely patient transitions
More Information:
Location: Patient Flow
Employment Group: Non-Union
Employment Type: Permanent Part-Time
Start Date: In line with next Hospital Orientation intake
Hours of Work: Days (8:00 to 16:00) including weekends. Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.
Regularly scheduled for up to 24 hours per week (48/pay).
Wage: $44.79 - $53.19 per hour
HOW TO APPLY:
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.
Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.
Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.
