Join Our Passionate and Professional Team at Endodontic Specialists!
Two Premier Locations in the Heart of Toronto | Full-Time Patient Care Coordinator Opportunity
About Us:
At Endodontic Specialists, we’ve proudly served the Greater Toronto Area for years, earning a reputation as a leader in endodontic care. Our team of seven expert endodontists—including Dr. Philip Shedletsky, Dr. Gary Glassman, Dr. Glen Partnoy, and Dr. Adam Grossman—are known for their clinical excellence, innovative techniques, and patient-centered care.
With a strong foundation built on collaboration, compassion, and continued learning, we offer a full spectrum of advanced endodontic services in a warm and welcoming environment. Whether at our Yorkville location on Bay Street or our downtown clinic on King Street West, our practices are easily accessible by TTC and equipped with the latest technology to support both our patients and our team.
Why Join Us?
We believe that happy teams deliver the best patient care. That’s why we offer:
Competitive Compensation
Uniforms Provided
Exclusive Perks & Discounts through our Total Rewards Program—enjoy savings on entertainment, hotels, insurance, gym memberships, and more!
Employee & Family Assistance Program (EFAP) for confidential mental health and wellness support
Ongoing Career Development & CE Opportunities to help you grow your skills and advance your goals
Access to Modern Technology & Equipment
A Supportive Team Culture that prioritizes work-life balance, collaboration, and mutual respect
Social and Networking Events for community connection and professional inspiration
Your Schedule:
Full-time across both clinic locations
Monday to Friday: 7:30 AM – 5:00 PM
Saturdays: 7:30 AM – 2:00 PM (1–2 per month)
Responsibilities:
Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
Process referral letters and other patient correspondence upon receipt from the provider
Manage and file all patient records and charts
Demonstrate active listening and empathy to patients using effective communication skills
Encourage patient acceptance of the dental treatment plan by meeting their needs, answering questions and creating value for the proposed treatment
Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance
Build strong relationships with patients and our referring dentists to ensure trust and loyalty
Optimizing Specialists schedule to ensure patients are scheduled appropriately and efficiently
About You:
Previous clinical experience as a Dental Treatment/Scheduling Coordinator is required
1-2 years of Dental Administrative Experience is required
Keen working knowledge of Abeldent Practice Management Software is required
Knowledge and understanding of oral treatment plans and ability to educate patients
Strong customer service experience
Detail oriented
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.
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