Part-time - Southgate Mall Security Guard
Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and professional manner
- De-escalate crisis situations, provide support and liaise with emergency personnel, including; police, fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Provide first aid and medical response when required to any person(s)
- Utilize two-way radios and computer applications to communicate site activities
- Handle Lost & Found items and inquires
Job Requirements:
- Security license is preferred
- Security experience is preferred
- Class 5 Advanced or higher license is required (Class 7 not accepted)
- Excellent communication skills, both written and verbal
- Excellent customer service skills
- Strong observational skills
- Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
- Ability to walk 18/20km and stairs
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