Job Overview
Senior Support Services – CPHC, a non-profit charitable community support service provider invites applications for a Part-Time Service Assistant. Reporting to the CSS Manager, the successful candidate will be a highly motivated, self-directed, detail oriented and enthusiastic individual with excellent customer service, interpersonal, and organizational skills; The candidate must relate well to clients, families, staff, volunteers, and community partners.
The successful candidate will be primarily responsible for:
· Scheduling transportation services for partnering organizations across Leeds and Grenville.
· Coordinating, scheduling, and prioritizing transportation services for all CSS clients.
· Organize and maintain the wellness call program.
· Provide coverage and assistance to other Service Assistant positions when required.
· Input, update & maintain client management system.
· Ensures effective office and telephone public relations with clients, caregivers, volunteers, and other agencies.
· Troubleshooting and problem solving with clients and volunteers over the phone.
· Other responsibilities as assigned.
Qualified candidates should possess:
· The ability to efficiently and accurately enter and manage electronic client data within defined time frames is essential.
· Certificate from a recognized Community College in Office Administration or equivalent administrative experience is preferred.
· Course and/or experience in working with seniors and volunteers preferred.
· Strong computer skills are mandatory including Microsoft Excel, Word, Internet, and Email.
· Strong organizational, multi-tasking, and problem-solving skills.
· Ability to work independently and as part of a team.
· Excellent customer service, oral and written communication skills a must.
· Valid driver’s license and access to a vehicle are required.
This position is Regular, Part-Time guaranteed 30 hours per week. The schedule will be determined by the organization based on organizational needs within operating hours, 8:00am – 4:00pm Mon-Fri.
This position is unionized – SEIU Local 1 Canada.
Please submit your cover letter and resume in confidence to the attention of:
Kirtus Selleck - Human Resources Generalist | 2235 Parkedale Ave. Brockville, Ontario, K6V 6B2
E-mail: [email protected]
Job Types: Part-time, Permanent
Pay: $22.55-$23.83 per hour
Expected hours: 30 per week
Benefits:
- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Education:
- DCS / DEC (preferred)
Experience:
- Administrative experience: 1 year (preferred)
Work Location: In person
