Operations Assistant
Location: Prince Edward County / Belleville / Trenton (with occasional travel to Toronto)
Company: Twentyseven
About Twentyseven
Twentyseven is a growing lifestyle brand built by Olivia Colacci, currently including two modern hair salons, a retail store in Bloomfield (with another opening in Consecon in 2026), and two unique Airbnb rental properties.
We’re looking for a detail-driven Operations Assistant to help keep the behind-the-scenes running seamlessly while supporting Olivia in managing multiple businesses. If you’re highly organized, resourceful, and thrive in a dynamic, entrepreneurial environment — this role is for you.
What You’ll Do
As Olivia’s right hand, you’ll help manage day-to-day operations across the salons, retail stores, and rental properties. Responsibilities include:
- Handling operational tasks to keep everything moving smoothly
- Wholesale ordering and vendor relationships
- Running payroll and keeping schedules organized
- Managing customer support and communications with care
- Coordinating calendars, appointments, and travel needs
- Supporting Shopify & Klaviyo (bonus if you’re already skilled)
- Providing occasional on-the-ground support in Toronto as needed
Performance Expectations
Success in this role means:
- You bring initiative, spotting opportunities to improve systems and simplify workflows
- Olivia’s schedule and business operations stay organized, efficient, and stress-free
- Inventory and wholesale ordering run smoothly and proactively, avoiding stock-outs
- Payroll and scheduling are completed on time and error-free
- Customer support inquiries are handled promptly, with warmth and professionalism
- Shopify updates, order processing, and email campaigns (via Klaviyo) are accurate and timely
What We’re Looking For
- Exceptionally organized and able to juggle multiple priorities
- Self-starter who can work independently but thrives in collaboration
- Strong communicator with a professional yet approachable style
- Tech-savvy with confidence in tools like Shopify & Klaviyo (or quick to learn)
- Must have a car and valid driver’s license for local travel
- Based in Prince Edward County, Belleville, or Trenton, with flexibility to travel to Toronto
Compensation & Perks
- Part-time role (hourly: $25–$30, depending on experience)
- 30% staff discount across Twentyseven retail and salon services
- Flexible mix of in-person and remote work, but in-person preferred
- An opportunity to grow alongside a creative, expanding brand
Why Join Twentyseven?
This is more than just an assistant role — it’s a chance to be part of an entrepreneurial journey as Twentyseven grows into new spaces and ventures. Every day is different, and your work will directly impact the smooth running and future success of the brand.
Job Type: Part-time
Pay: $25.00-$30.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- On-site parking
- Store discount
Work Location: In person
