RITUAL Nordic Spa seeks a positive, energetic Nordic Circuit Host to join our friendly team!
Who We Are
We are a community wellness destination that brings real life change to those who take part in the therapies we offer. As a digital free detox space, we bring bodies and minds back to a peaceful place, so our guests can return to the outside world refreshed and reset.
Our Mission
To serve, connect with and create raving fans of Sauna and Cold Plunge!
The Role
Our Hosts help ensure an outstanding guest experience by welcoming everyone into the spa & providing knowledge and advice on how to get the best results from our hot + cold circuit. They keep the circuit running efficiently and make sure that all facilities are clean & organized.
Responsibilities:
- Provide a warm encounter with guests to promote comfort and ease
- Escort guests on facility tours & explain process and benefits of sauna circuit
- Maintain highest level of cleanliness of entire spa facility
- Perform regular maintenance, cleaning and testing of Plunge pool, sauna and steam room
- Check changerooms regularly to stock lockers with towels and ensure provided amenities are full
- Consistently circulate around spa and outside to patio areas to ensure areas are clean
- Fold clean laundry as necessary and restock all areas where needed
- Move used linens to designated location for pick up and receive incoming clean linens from linen cleaning company and store them appropriately
- Responsible to provide weekly/monthly inventory of cleaning supplies and restock when necessary
- Work as a team and help with opening and closing duties
- Report any problems (maintenance, guest issues, IT, equipment failure, accidents) to Spa Supervisor/Manager for quick resolution
Required Experience, Skills and Abilities
- Experience in a public-facing, hosting, or customer service role (preferred)
- High energy, positive, upbeat approach to helping people
- Punctuality and exemplary time management
- High attention to detail, good organization skills
- Solution oriented and able to quickly problem solve
- Willing to help & support your teammates daily
- Available to work weekends, including holidays as needed
- Strong demonstration of cleanliness and skills related to disinfection, sanitization
- Knowledge and understanding of spa operations and treatments an asset
- Love of sauna & Nordic principles
- Must be 18+ years old
Why join us at RITUAL?
- Fun and positive staff vibe
- Use of the Ritual Nordic Sauna Circuit
- Discount in our café and retail shop
- Discounted fitness membership at FORGE Gym nearby
- Work events
- Work in a bright, new, facility with advanced HVAC systems/ventilation
- Onsite bike storage, on bus routes, 4 blocks from downtown Vic
If this sounds like a good fit, please send your cover letter AND resume to us!
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- Company events
- Discounted or free food
- Paid time off
- Store discount
Work Location: In person
