Vintage Hotels is currently seeking Full-Time Night Auditor to join our growing team!
This is an excellent opportunity to work with a tenured team, while gaining experience in one of Niagara’s top hotels!
Position Summary: To balance daily revenue and cash receipts and reconcile numerous reports on daily business transactions for Lais Hotel Properties Limited (11:00PM-7:00AM).
Duties and Responsibilities:
Primary Responsibilities:
- Front desk duties include check in/check out procedures
- Responsible for reports & photocopies
- Performing accounting procedures
- Balancing all departments in Food and Beverage
- Answering phones in a professional manner
- Working with Maestro & Infogenesis systems
- Taking guest reservations on an occasional basis
- Taking messages and forwarding to the appropriate departments
- Dealing with guests in a professional service oriented manner
- Responding to guest complaints
- Having a thorough knowledge of Lais Hotel Properties products and services
- Actively seeking ways to meet guests’ product or service needs
Secondary Responsibilities:
- Able to deal with minor disputes
- Performing minor maintenance when required
- Responsible for evening Guest requests
- All other duties as assigned
Technical/Managerial/Administrative Requirements:
- Valid computer knowledge
- Accounting experience
- Professional phone etiquette
Professional Requirements:
- Basic accounting skills
- Mathematical skills
- Numerical aptitude
- Front desk experience an asset
- Second language an asset
- Previous up-selling and/or sales experience is considered an asset
Personal Attributes:
- Flexible and co-operative team player
- Dependable
- Ability to work with minimal supervision, self-motivated
- Excellent communication ability
- Confidence in selling and up-selling products and services
- Positive sales oriented personality
- Desire to meet goals
- Ethical and honest
Physical Requirements:
- Ability to work steady nights
- Close quarter environment
- Patience in dealing with guests and balancing multiple demands
While we encourage all interested candidates to apply for consideration, only those selected for an interview will be contacted.
Accommodations can be made throughout the recruitment process upon request.
Job Types: Full-time, Permanent
Pay: $19.90 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Life insurance
- Paid time off
- Profit sharing
- Store discount
- Wellness program
Schedule:
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
