Job Summary:
We are seeking a dependable and versatile Night Auditor to join our awesome team in Sun Peaks. This role is central to ensuring smooth overnight operations, combining night audit responsibilities with basic maintenance and cleaning tasks. While some front desk and guest service experience is required, the majority of responsibilities will focus on handling after-hours calls, maintaining property standards, and resolving issues as they arise.
As part of our team, you’ll enjoy unique perks like a ski pass and on-mountain staff accommodation, making it easy to balance work with everything Sun Peaks has to offer. The ideal candidate is well-rounded, proactive, and comfortable balancing guest service with hands-on operational work—while being excited to live, work, and play in one of Canada’s top mountain resorts.
Duties
- Complete nightly audit reports and balance daily transactions.
- Cover our 24/7 On-Mountain Support Phone Line, responding promptly to guest inquiries, troubleshooting issues, and coordinating assistance.
- Setup team operations for next day
- Perform basic maintenance tasks, such as:
- Resetting Wi-Fi routers and equipment
- Replacing light bulbs or batteries
- Unclogging drains or toilets
- Minor repairs (e.g., tightening loose fixtures, patching small issues)
- Coordinating with maintenance staff for larger problems
- Carry out cleaning and upkeep duties, including:
- Wiping down common areas overnight
- Restocking supplies (toilet paper, soap, etc.)
- Emptying garbage/recycling as needed
- Light snow shoveling or de-icing entryways during winter months
- Provide limited front desk coverage, including check-ins, check-outs, and reservations when required.
- Collaborate with housekeeping and maintenance teams to ensure readiness for the following day.
- Uphold company policies, safety procedures, and security protocols.
Qualifications
- Previous experience in hospitality, front desk, or guest services is required.
- Hands-on ability and comfort with basic maintenance, cleaning, and troubleshooting tasks.
- Strong communication and problem-solving skills, with the ability to work independently overnight.
- Comfortable managing multi-line phones and responding to urgent calls.
- Organized, reliable, and detail-oriented, with the ability to balance guest service with operational tasks.
- Friendly, approachable, and committed to delivering excellent guest experiences.
- Experience with hotel management software is an asset (training provided).
This is a hands-on position ideal for someone who is guest-focused but also enjoys maintenance, cleaning, and problem-solving. Join our team as a Night Auditor and play a key role in ensuring our guests enjoy a seamless and comfortable stay in Sun Peaks.
Job Types: Full-time, Permanent
Pay: $22.00-$25.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- Store discount
Ability to commute/relocate:
- Sun Peaks, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- night audit: 1 year (required)
- front desk: 1 year (preferred)
Language:
- English (required)
Licence/Certification:
- WHMIS Certification (preferred)
Work Location: In person
Application deadline: 2025-10-01
Expected start date: 2025-10-01
