Job description – Café Supervisor
Our Company:
Murchie's Tea & Coffee was founded in British Columbia in 1894. Since then Murchie's has been blending tea and roasting coffee to exacting standards and distributing it through our eight retail stores, grocery stores and food services. Our head office/manufacturing facility is located in Delta and we operate a commercial kitchen and café in our Government Street location in Victoria.
An opportunity at Murchie’s Government Street Cafe in Victoria, BC is available for a Café Lead
The Position:
The Café Lead will support the Café Management team with a hands-on approach to support team members (approx. 8-14 people) in providing exceptional service in a clean, organized and well presented food service café.
Responsibilities:
· Lead by example, provide excellent customer service by creating an atmosphere where customers are approached, welcomed and served promptly
Directly delegate tasks
· Ensures all food products are handled correctly as per food safe regulations
· Supports daily operations
· Opens and closes café following procedures
· Supports training
· Encourages a positive and healthy working environment
Assists in/creates supply orders
· Ensures supply levels are adequate for daily use
· Assists in maintaining café food display cases
Produces barista style drinks and plates meals for customer orders
· Maintains a high level of enthusiasm
· Supports café cleanliness through team awareness and example
· Follows dress code
weekday and weekend availability
Skills & Abilities:
· Promptly determines customer’s needs, provides an excellent example for others to follow.
· Ensures adequate customer service coverage when scheduling employee breaks
· Monitors cash and till operations
· Attain and share menu product knowledge
· Flexible schedule
acquire a valid food safe or food handlers certificate
tips $5-$10 per hour
Job Type: Full-time
Pay: $19.00-$21.00 per hour
Additional pay:
- Tips
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Morning shift
- Weekends as needed
Education:
- Secondary School (required)
Language:
- English (required)
Licence/Certification:
- Food Safety Certification (preferred)
Work Location: In person
