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Multidisciplinary clerk

HGH
$43,300 - $54,828 a year
Prescott and Russell Counties, Ontario
3 weeks ago

Company Biography

HGH is a bilingual community hospital which has more than 800 employees and 160 physicians, and serves the Prescott-Russell region in Ontario.

With a heritage of over 100 years of quality care delivery, HGH is known for its culture of compassion, spirit of innovation and excellence of care. HGH is now growing and becoming a full-service regional hospital to meet the changing need of the community.

HGH offers to its employees a dynamic clinical environment that promotes a diverse and interdisciplinary professional practice. Our hospital offers access to services among the best in the region, including 40 specialized clinics, in addition to the full range of general care and services. The opportunities for professional challenges and career advancement are diverse and encourage all to excel.

Position Overview

For one or more assigned portfolios, the Multidiscplinary Clerk performs the complete appointment booking process.

Main duties :

  • Schedule appointments;
  • Direct patients through the examination process;
  • Confirm appointments;
  • Answer patients' questions.
  • Etc.

Training will take place on-site, clerk must have high speed internet to work from home.

Possibility of teleworking

Salary***according to the current collective agreement

Criminal Check

As a pre-condition of employment:

  • All new HGH employees will be required to obtain and provide a satisfactory Police Records Check dated within six (6) months from the date of issue.
  • As of now, HGH will require all employees, physicians, learners, contractors and volunteers to be fully vaccinated against COVID-19.

At HGH, we are committed to promoting an accessible work environment where all employees and candidates feel respected. We support the principles of adaptation in the workplace. If you need workplace accommodation during any stage of the recruitment process or anytime thereafter, please notify a member of the Human Resources team. We will be pleased to assist you and accommodate your needs.

What we are looking for

Qualifications:
  • 3-6 months is similar position (Booking Tasks)
  • Customer service ability
  • Knowledge and skills of MsOffice suite (Outlook, Word, Excel)
  • Knowledge of Administrative Medical software
  • Attention to detail in data entering
  • Communicate effectively in both languages (oral and written)
  • Discretion, professionalism
  • Empathy and compassion, able to work with a customer in distress
  • Ability to write short notes, brief forms, instructions or notes in the patient record
  • Read simple documents such as referrals and forms or brief instructions
  • Ability to demonstrate an understanding of clinical documents
  • Using AIDET in communication
  • Must have a good attendance record.
  • Must have positive attitude and compliant to HGH’s values
  • Satisfactory review of the Human resources file

DI booking
Current schedule : weekdays
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