MSc Recruiting Associate

Location: London, ON

Position Type: Full-time, 3-year renewable contract.

Hiring Range: $57,594 - $72,018

Application Deadline: Friday, August 1st, at 11:59PM.

About Ivey Business School:

Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lūnaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.

Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education. Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

Position Overview:

In the role of the MSc Recruiting Associate, they hold the responsibility of cultivating and managing relationships with MSc applicants throughout the entire recruitment and application process. Their objective is to contribute to the growth of the overall number of high-quality applicants and enhance the conversion rate from both Canada and international locations. Possessing excellent communication skills, they enthusiastically represent Ivey and advocate for the MSc Program during university fairs, be it in one-on-one sessions, virtual settings, or larger group presentations. Beyond engaging with prospective students, their focus extends to coordinating initiatives, managing social media content, and executing marketing and communication efforts, all aimed at supporting the recruiting and admissions strategies.

Responsibilities:

1. Recruiting Activities & Events

• Plan, develop and execute recruiting events in collaboration with the Associate Director, with the goal of increasing “brand awareness” of Ivey and interest in the MSc in Management with university students from around the globe.
• Execute sales and marketing strategies to increase the number and quality of applicants for Ivey MSc in Management.
• Conduct presentations (in-person or virtually) at university fairs, representing and promoting Ivey and the MSc Program through key messaging, attracting prospective students to apply, and building relationships with university officials.
• Provide program information to prospective applicants interested in attending Ivey, including the different streams, admissions criteria, application process, etc. through one-on-one informational interviews or group presentations.
• Build and maintain a contact list of high-quality candidates from recruiting events and individual inquiries, nurturing prospects through high touch service to grow a quality pool of diverse, well-rounded applicants and maximize the conversion of applicants to confirmed Ivey MSc students.
• Update and manage contacts in the Client Relationship Management (CRM) software, ensuring the integral and complete tracking of records for a consistent flow of communications with applicants and incoming students.
• Manage and promptly respond to a high volume of inquiries (phone, e-mail, in-person) during peak recruitment cycles from prospective/current applicants, parents, university officials, etc.; work closely with other members of the Recruiting and Admissions team, staff from MSc Program Services team, faculty, and other Ivey/Western administration as necessary, to provide contacts and information to applicants.
• Responsible for budget monitoring and reporting for certain events, including tracking incoming and outgoing expenses.
• Collaborate with the Admissions Coordinators to design and send out online offer packages to students.
• Participate in the assessment of Ivey MSc applications, as required.
• Assist, and at times, coordinate logistics for Canadian and international university fairs (both undergraduate and graduate) and independently planned information sessions.
• Deliver and, at times, oversee the delivery of program information both in one-on-one and presentation settings with various individuals/groups inside and outside of the university.
• Work with current students (Ambassador Team, social media Team, other contacts) to match current students with prospective students who share goals, backgrounds or geographic origins to help further engagement and promote the program.

2. Communications

• Develop, manage, and grow the Ivey MSc presence and brand through digital media channels such as Twitter, Facebook, Instagram, Reedit, TikTok, blogs, and other strategically relevant digital properties.
• Engage with current students through the MSc Social Media Ambassador Team.
• Collaborate with the Associate Director and Admissions Coordinators to design and create strong, consistent communication plans for the entire recruitment cycle to maximize inquiry management and service response for prospects, applicants, and current MSc students across all MSc Program streams.
• Recommend, update, create and source new, relevant content for the MSc Newsletter, social media, MSc website and other marketing materials; work with Marketing & Communications, where required, to support efforts.
• Research and stay up to date on current trends to maintain relevancy and engagement with prospective and current students; identify and recommend new ideas for the website, social media, podcasts, videos, and other external communication channels.

3. Research & Analysis

• Use a variety of analytic tools (Google Analytics, Facebook Analytics, etc.) to continually improve online metrics through testing and new initiatives.
• Perform a competitive analysis and maintain awareness of the Ivey MSc competitive positioning and current recruitment practices within the marketplace.
• Provide feedback to the Associate Director on competitor activity and proactively identify new recruitment opportunities.
• Analyze marketing and communications activity data to identify trends, report results to the Associate Director and recommend strategies to react accordingly.

Qualifications:

Education & Experience

• Successful completion of a University degree, (BBA, BComm, HBA, Preferred).
• A minimum of 2-3 years relevant experience.

Skills & Abilities

• Demonstrated initiative; ability to manage multiple initiatives to completion within tightly prescribed timelines.
• Project management experience required.
• Event planning experience required.
• Demonstrated ability to provide guidance to prospective applicants.
• A strong understanding of Social Media platforms.
• Sales or marketing experience an asset.
• Excellent computer skills and experience using the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Zoom, etc.), Email Campaign software and database management.
• Excellent oral and written communications skills and the ability to make compelling presentations.
• Excellent analytical skills to monitor trends and recommend strategies to react accordingly.
• Demonstrated ability to present and articulate an idea, concept and/or factual information.
• Strong customer service and relationship management orientation.
• Excellent time management skills.
• Team player with a willingness to actively contribute to all activities and events related to the success of Masters programs at Ivey.
• Ability to work effectively in a team and with many varied stakeholders.
• Demonstrated collaborative qualities.
• Willingness to travel (domestically and internationally); possess a valid passport and driver’s license and be eligible for car rental agreements.
• Flexibility with work hours (occasional evenings, early mornings and travel overnight are regularly required throughout the year).
• Vacation may be restricted at certain times of the year

What We Offer:

• Flexible or hybrid work plans for many roles
• A collaborative and engaging work culture
• Opportunity to join a community of people-focused professionals
• Market competitive compensation with annual increases available
• Generous benefits package with employer-paid premiums, including a comprehensive Health and Dental Plan, Health Care Spending Account, short- and long-term disability programs, no waiting period required.
• Enhanced mental health benefits coverage and resources.
• Life and AD&D insurance for you and your family.
• Out-of-country travel insurance.
• Employee and Family Assistance Program.
• Pregnancy and Parental top-up leave program.
• A generous group retirement savings plan with 7.5% employer contributions.
• Vacation starting at 15 days per year plus 2 paid Ivey Personal Days.
• Paid time off during the School’s December holiday closure.
• Numerous campus-wide arts, culture, and sport events.
• Supports for professional development and career progression opportunities.

Equity, Diversity, and Inclusion at Ivey

Ivey Business School is committed to Equity, Diversity, and Inclusion. Please explore Ivey’s EDI homepage for more information on Ivey's commitment to EDI, to read about Ivey’s progress in the EDI Update, and to meet Ivey’s EDI Advisory Council members.

Ivey Business School invites applications from all qualified individuals. Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodation
Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any accommodations in order to participate fully in our recruitment experience. Please contact us at [email protected] to notify us of any needs related to completing the job application, and/or throughout the recruitment process.

Application:

If you're excited about joining Canada's leading business school and meet the qualifications, please submit your resume and cover letter via the Ivey Careers page by the application deadline.

• Please note only selected candidates will be contacted.