Job Summary
We are seeking a dedicated and experienced Motel Manager to oversee the daily operations of our motel. The ideal candidate will ensure a high level of guest satisfaction while maintaining efficient and profitable operations. This role requires strong leadership skills, exceptional customer service abilities, and a keen eye for detail.
Duties
- Manage all aspects of motel operations, including front desk management, housekeeping, and maintenance.
- Ensure the highest standards of guest service are maintained at all times.
- Oversee staff hiring, training, scheduling, and performance evaluations.
- Monitor financial performance, including budgeting and expense management.
- Address guest complaints and resolve issues promptly to ensure satisfaction.
- Implement marketing strategies to promote the motel and increase occupancy rates.
- Maintain compliance with health and safety regulations as well as company policies.
- Conduct regular inspections of rooms and facilities to ensure cleanliness and quality standards are met.
- Prepare reports on occupancy rates, revenue, and other key performance indicators.
Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in customer service with a focus on guest satisfaction.
- Organizational skills with the ability to multitask effectively in a fast-paced environment.
- Basic financial acumen for budgeting and managing expenses.
- Problem-solving skills to address issues efficiently as they arise.
- Familiarity with property management software is a plus.
- Ability to work flexible hours, including weekends and holidays as needed. This position offers an exciting opportunity for individuals looking to advance their careers in hospitality management while providing exceptional service to guests.
Job Type: Full-time
Pay: $20.00-$22.00 per hour
Expected hours: 40 per week
Benefits:
- Extended health care
Work Location: In person
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