Overview
We are seeking a dedicated and organized Medical Office Assistant to join our team. This role is essential in ensuring the smooth operation of our medical office, providing excellent patient care, and maintaining efficient office procedures. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology, as well as experience with Accuro EMR.
The candidate is required to be a good team player as the work environment is in the same office with 6 other medical office assistants.
Duties
- Greet patients and visitors in a friendly and professional manner at the front desk.
- Manage phone systems to handle incoming calls, schedule appointments, and address patient inquiries.
- Maintain accurate electronic medical records (Accuro EMR)
- Assist with patient check-in and check-out processes, ensuring all necessary documentation is completed.
- Process insurance information and verify patient eligibility for services.
- Coordinate with healthcare providers to facilitate effective communication regarding patient care.
- Maintain cleanliness and organization of the office environment.
- Handle administrative tasks such as filing, data entry, and managing office supplies.
- Managing surgical booking administration
- Collaboration with Island Health surgical program offices.
Experience
- Previous experience in a medical office or dental office setting is preferred.
- Familiarity with electronic medical records systems, Accuro EMR
- Strong understanding of medical terminology to communicate effectively with patients and healthcare professionals.
- Experience in front desk operations and managing phone systems is essential.
- Excellent organizational skills with attention to detail to ensure accuracy in all tasks performed.
- Ability to work collaboratively within a team while also being self-motivated when working independently.
Job Type: Full-time
Pay: $22.00-$27.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Application deadline: 2025-06-30
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