The New Vision Family Health Team (FHT) is seeking a full-time (1.0 FTE), permanent Medical Office Assistant.
Located in the Kitchener-Waterloo region, the New Vision Family Health Team delivers comprehensive, team-based primary care through a collaborative interdisciplinary approach. Our team includes 16 Family Physicians and approximately 40 clinical and administrative staff, working together to provide high-quality, patient-centered care. We offer a professional, supportive, and collegial work environment within a spacious facility.
Position Summary
The Medical Office Assistant is a vital member of the New Vision Family Health Team, supporting the delivery of efficient, high-quality, and patient-centered primary care. This role involves both clinical and administrative responsibilities, including direct patient interaction, clinical preparation, and accurate documentation.
Working in collaboration with physicians and the broader interdisciplinary health care team, the Medical Office Assistant helps ensure patients receive safe, timely, and compassionate care.
Key Responsibilities
- Prepare patients for examinations and treatment procedures.
- Perform and document vital signs and collect relevant clinical information at each visit.
- Identify and communicate patient health concerns to the clinical team.
- Assist physicians with minor procedures and treatments as required.
- Maintain accurate documentation of patient interactions within the Electronic Medical Record (EMR).
- Support infection prevention and control standards by ensuring exam rooms are clean, organized, and stocked.
Qualifications and Requirements
- Medical Office Assistant or related certification preferred.
- Current
Basic Life Support (BLS) / CPR - Clear
Criminal Record Check with Vulnerable Sector Screening. - Completion of
health screening requirements (MMR, Varicella, Tdap, Hep B). - Experience in a clinical or health care setting is an asset.
- Strong communication and interpersonal skills, with a patient-first approach.
- Ability to work collaboratively within an interdisciplinary team.
- Proficiency with EMRs and general computer applications.
- Demonstrated attention to detail, critical thinking, and organizational skills.
Compensation and Benefits
- Competitive salary, aligned with qualifications and experience
- Health and dental benefits
- Paid vacation and personal days
- Participation in a pension plan (HOOPP)
- Ongoing professional development opportunities
Why Join Us?
At New Vision Family Health Team, we are committed to providing comprehensive, team-based primary care to our community. By joining our team, you will contribute to improving health outcomes and supporting patients in a welcoming, collaborative environment.
We thank all applicants for expressing interest in this position; however, only those selected for an interview will be contacted.
