Medical Laboratory Assistant - Laboratory Specimen Procurement

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Accountabilities:

• Receives and unpacks specimens delivered by pneumatic tube system, courier, hospital staff (and outpatients if required)
• Uses positive patient identification to ensure that all requisitions, specimens, sample aliquots are traceable
• Applies specimen acceptance and rejection criteria as per established laboratory policies
• Enters add-on test requests in computer; retrieves specimens for further testing as required
• Answers phone inquiries and provides customer service to resolve issues
• Faxes reports according to protocol
• Prepares and ships samples to referral laboratories (includes documentation, labelling, and packaging) in shipping containers at suitable conditions to maintain specimen integrity
• Proper storage and discarding of specimens in accordance with retention policies and biohazard waste protocols
• Performs quality control testing as required
• Operation and maintenance of laboratory equipment, including properly functioning quality controlled automated analyzers as applicable
• Reviews outstanding specimen reports (pending lists) and investigates outliers
• Performs temperature monitoring of refrigerators, freezers and incubators
• Participates in detecting, reporting, correcting and preventing unexpected occurrences, identifies opportunities for improvement
• Maintains confidentiality in accordance with Osler policy
• Performs general laboratory housekeeping, disinfects benches and equipment
• Receipt of inventory and applies acceptance criteria; records and reports unacceptability
• Monitors and maintains inventory
• Participates in continuing education activities
• Other duties as assigned according to training and scope of practice
• May be required to cross-train into other Lab areas based on operational need
• May be required to attend hospital during off hours to attend to emergency situations
• Appropriately disposes of hazardous wastes
• Actively participates in the Laboratory quality management system and process improvements

• Successful completion of an Ontario secondary school diploma
• Graduate of an accredited medical laboratory assistant/technician program
• Current certification and registration with OSMT, CSMLS and/or CMLTO voluntary roster
• Recent experience working and/or clinical placement in a hospital laboratory receiving area required
• Knowledge of Meditech, Paradigm and Microsoft Office programs would be an asset
• Excellent organization and communication skills
• Proven ability to be a team player
• Strong multi-tasking and problem solving skills
• Demonstrated ability to work under pressure and maintain high level of productivity, competence and professionalism
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
• Excellent attendance, punctuality and work record
• Required to travel between and work at all Osler sites
• Transport of Dangerous Goods knowledge and training

Hours: Currently Days/Evenings/Nights, including weekends and statutory holidays (subject to change in accordance with operational requirements)

SALARY:
Minimum: $31.13 per hour
Maximum: $37.05 per hour

HOOPP Pension Plan: Secure Your Future with Osler

When you join Osler, you're not just starting a job; you're investing in your future. As part of the Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s most reliable and rewarding pension plans, you’ll enjoy peace of mind knowing you have a plan in place for your retirement. With Osler contributing $1.26 for every dollar you invest, you’re building a strong foundation for a comfortable retirement. With HOOPP, you can count on a steady, guaranteed monthly income for life. Discover more about how you can secure your financial future here.

Please note this non-union position will become part of the OPSEU bargaining unit in late 2025.

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.