Apply By: Tuesday, September 2, 2025 11:59 pm EDT
Manager, Policing Inspectorate
Job ID:
231362
Posting status:
Open
Organization:
Ministry of the Solicitor General
Division:
Inspectorate of Policing
City:
Toronto
Position(s) language:
English
Job term:
1 Permanent
Job code:
M1109A - Legal/Regulatory08
Salary:
$105,307.00 - $148,429.00 Per year
Are you a strategic leader with a passion for public safety and accountability? The Ministry of the Solicitor General is seeking a results-driven professional to lead as the Manager, Policing Investigations Unit. In this pivotal role, you will oversee serious incident investigations, coordinate evidence gathering, and manage administrative hearings related to ministry licensing and inspection programs. You will guide program development, manage stakeholder relationships, and represent the ministry on intergovernmental committees—all while driving continuous improvement in public safety oversight.
A key focus of this role is leading the Policing Investigations Unit. You will be responsible for overseeing complaint intake, compliance reviews, and determining whether cases proceed as inspections or full investigations. You'll manage all active investigations, direct finding reports, and ensure that recommendations from police reviews are implemented. This is a unique opportunity to lead a high-impact team that plays a critical role in maintaining public trust in Ontario's policing system. If you are ready to lead with purpose and make a difference, we encourage you to apply.
About the Division:
The Inspectorate of Policing (IoP) is a newly created division in the Ministry of the Solicitor General that was established to meet the legislative mandate of the Inspector General of Policing, as required under the Community Safety and Policing Act, 2019 (CSPA)
The IoP monitors, advises, conducts inspections, and investigates complaints concerning the delivery of policing and compliance with the CSPA and its regulations, as well as investigates complaints related to board member misconduct.
Leadership in the Ontario Public Service
A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.
In the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
Deliver on Business Goals and Priorities
Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the Inspectorate of Policing. As the Manager, Policing Investigations Unit, you will:
Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
A key focus of this role is leading the Policing Investigations Unit. You will be responsible for overseeing complaint intake, compliance reviews, and determining whether cases proceed as inspections or full investigations. You'll manage all active investigations, direct finding reports, and ensure that recommendations from police reviews are implemented. This is a unique opportunity to lead a high-impact team that plays a critical role in maintaining public trust in Ontario's policing system. If you are ready to lead with purpose and make a difference, we encourage you to apply.
About the Division:
The Inspectorate of Policing (IoP) is a newly created division in the Ministry of the Solicitor General that was established to meet the legislative mandate of the Inspector General of Policing, as required under the Community Safety and Policing Act, 2019 (CSPA)
The IoP monitors, advises, conducts inspections, and investigates complaints concerning the delivery of policing and compliance with the CSPA and its regulations, as well as investigates complaints related to board member misconduct.
Leadership in the Ontario Public Service
A leadership career in the Ontario Public Service offers meaningful opportunities to lead impactful projects, collaborate with diverse teams, and shape policies, programs and services that positively influence the lives of millions of Ontarians, all within a supportive and inclusive work environment. Our leaders enjoy comprehensive benefit plans, a robust pension program, and challenging and rewarding work that will keep you motivated and fulfilled.
About the job
Create the Work EnvironmentIn the Ontario Public Service, we hold our leaders to the highest standards, expecting them to embody authenticity, accountability, and courage in every action and decision. It will be your responsibility to create a work environment and team culture that ignites innovation, nurtures collaboration and champions inclusivity by creating a diverse, anti-racist and accessible workplace that is free from discrimination and harassment. By aligning your choices with these values, you will create a vibrant work environment where every individual can thrive.
Deliver on Business Goals and Priorities
Your leadership will be crucial in guiding the team towards the achievement of their business goals. It will be your responsibility to inspire and motivate your team to deliver their best performance and align the team's daily actions with the strategic vision of the Inspectorate of Policing. As the Manager, Policing Investigations Unit, you will:
-
Lead the Policing Investigations Unit by overseeing the complaint intake and review process of complaints received from the public, as well as disclosures by police officers and special constables.
- Oversee a team that conducts transparent, thorough, and objective investigations on related to compliance with the Community Safety and Policing Act and its regulations. This includes police services, police service boards and board members, as well as organizations that employ special constables. Provide leadership and direction to a multidisciplinary team, fostering an inclusive, values-based work environment, managing performance, and supporting staff development and engagement.
-
Foster an inclusive, values-based work environment, support staff development, and oversee recruitment, training, and performance management.
-
Manage the full lifecycle of active investigations, including case assignment, progress monitoring, and ensuring timely and thorough resolution of each file.
-
Direct the preparation and review of findings reports, ensuring that investigative outcomes are clearly documented and aligned with legislative and regulatory standards.
-
Provide oversight and strategic direction for the development and implementation of investigative processes, tools, and standards to support consistent and effective case management.
-
Collaborate with internal and external stakeholders, including police oversight bodies, to review recommendations and ensure appropriate follow-up actions are taken.
- Collaborate with other ministries to identify and advance opportunities for continuous improvement in policing oversight practices on behalf of the IoP.
What you bring to the team
Strategic Leadership and Team Management
-
Demonstrated ability to lead multidisciplinary teams in a high-stakes regulatory or investigative environment.
-
Experience in performance management, staff development, and fostering an inclusive, values-based workplace culture.
- Strong project management skills, including planning, resource allocation, and risk mitigation.
Regulatory Compliance and Enforcement
-
In-depth knowledge of compliance frameworks, public safety legislation, and enforcement protocols.
-
Experience interpreting and applying legislation to ensure accountability in policing services.
- Skilled in assessing compliance trends and determining appropriate enforcement actions.
Investigative Oversight and Case Management
-
Proven experience managing complex investigations, including intake, triage, and escalation of complaints into inspections or formal investigations.
-
Strong understanding of investigative methodologies, evidence collection, and findings reporting.
- Ability to oversee multiple active cases, ensuring timely resolution and adherence to legal and regulatory standards.
Stakeholder Engagement and Communication
-
Excellent communication and negotiation skills to manage sensitive issues with internal and external stakeholders.
-
Experience representing an organization in inter-agency committees, or public forums.
- Ability to build partnerships and coordinate efforts across ministries, police oversight bodies, and community stakeholders.
Don't meet every qualification?
If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!How we support diversity, inclusion and accessibility
We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.
Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:
- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy
Additional information:
Apply by:
Tuesday, September 2, 2025 11:59 pm EDT
Position details:
- 1 English Permanent, 777 Bay St, Toronto, Toronto Region, Criminal Record Check
Compensation group:
Management Compensation Plan
Work hours:
Schedule 6
Category:
Management and General
Posted on:
Monday, August 18, 2025
Note:
- About security checks:
A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential. - T-SL-231362/25
How to apply:
- You must apply online.
- Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
- Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
- Read the job description to make sure you understand this job.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.
Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.
Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section « Langue du ou des postes » en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.
Strengthening Ontario, together
Report job
