Join our team and what we'll accomplish together
Be part of a transformational journey with innovative talent and leading edge technologies
The SAP Technology Strategy team is passionate about providing our team members and customers with positive experiences. Our team is on a continuous journey towards helping TELUS become a world-class leader in API solutions, doing so by delivering capabilities built upon unified scalable platforms, advanced cloud tooling, and a customer first culture while always keeping an eye on the horizon, preparing for the next big thing.
Our daily actions are guided by three tenets that are critical for our success:
- ArchDevOps: We are closing the gap between strategy and execution via embedded agile architectural practices into the DevOps lifecycle, easy flow, and real-time in-the-moment review
- Product-centric mindset: We focus on what our customers need with clearly defined outcome-based deliverables, and we deliver using a build-measure-learn loop model
- Agile mindset: We apply agile architecture principles in everything we do
As a Manager, Information Services of the SAP ERP technical team, you take ownership of the strategy and program delivery within your area, addressing the needs of customers, stakeholders and the broader CIO (Chief Information Office) team. You will also build and support a highly engaged, performant technical team, act as a coach and mentor in their growth and development and create an environment that fosters technical innovation and quality delivery. You will have the opportunity to build the technical strategy to take us to the next level and through our cloud migration journey to S4/HANA.
What you’ll do
Engineering excellence & delivery
- Drive continuous improvement in ERP development processes, ensuring efficiency, quality, and cross-platform scalability
- Lead the technical management of our SAP S/4HANA modernization program, supporting the Program director to deliver within scope, budget, and timeline.
- Lead a team of technical resources consisting of Infrastructure architects, ABAP developers, Fiori developers, Data Architects,
- Collaborate with vendors and review the quality of deliverables
- Collaborate with TELUS Product groups to support a digital roadmap for the SAP ERP platform as well upstream and downstream systems
- Partner with various communities of practice (Architecture, Quality Engineering, Platform) to create best-in-class technology strategies. Lead the development and set technical standards for implementation of our S/4HANA program
- Manage the technical ERP platform for TELUS (ECC) and provide oversight to outsourcing vendor
Support a global technical team
- Mentor and develop ERP and S4/HANA expertise within the team
- Foster an innovative, technically-focused work environment that encourages experimentation and continuous learning
- Guide the team's technical focus and remove technical obstacles to maximize value delivery
- Ensure team members have the necessary technical tools, frameworks, and training
Lead with operational excellence
- Oversee incident reporting, platform performance and reliability
- Manage technical and platform enhancement initiatives
- Oversee release management and deployment strategies
What you bring
- Bachelor's Degree in Computer Science, Software Engineering, or equivalent practical experience
- 10+ years of experience working in progressively challenging roles in technical and ERP environments
- 5+ years of experience technical leadership roles, with 2+ years of people management
- Experience with SAP On-premise (ECC), S4/HANA, and new SAP products
- Proven experience with system transformation and migration
- Expertise in SAP S/4HANA to drive architectural decisions, system integration, and data migration strategies.
- Cloud expertise to define and lead the implementation of cloud solutions and infrastructure for SAP S/4HANA.
- Strong understanding of mobile architecture patterns and best practices
- Experience managing the full development cycle, from technical requirements to deployment
- Demonstrated success in leading high-performing teams
- Strong technical decision-making skills with a focus on scalability, performance and reliability
- Demonstrated ability to work effectively in an ambiguous environment
- Strong presentation skills, with proven ability to communicate at an executive level
- Ability to build strong, collaborative relationships with internal and external stakeholders at all levels of an organization
Great-to-haves
- Certification in SAP S/4HANA and project management (e.g., PMP, Agile, Scrum).
- Understanding of SAP BTP, SAP Datasphere, SAP Analytics Cloud, BDC, Steampunk / RAP, Fiori, and other new age SAP products
- Exposure of working with tools such as WalkMe, EnableNow, and Google GCP BigQuery / Looker Studio
- Broad design knowledge of networking, security, storage, operating systems, integration and datacenters
- Broad design knowledge of common enterprise service bus platforms such as SAP BTP, PI, PO, CPI
- Working knowledge of JIRA and confluence
- Bilingual in English and French, both written and oral
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:
- Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
Please note that the compensation shown in the job posting may be subject to change in 2025.
A bit about us
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
