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If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection.
Term/Status: Permanent, Full-time (70 hours bi-weekly)
Classification/Salary: Management Band 4, starting at $100,231 - $125,289 annually
Team: Quality Assurance
Location: Flexible within British Columbia, with a designated CLBC office as your primary location (hybrid)
At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact [email protected] at any stage of the hiring process.
Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.
About the Opportunity
Reporting to the Director, Quality Assurance, the Manager, Home Share provides provincial leadership to ensure Home Share services are consistent, accountable, and person-centred. You will oversee policies, standards, and quality assurance frameworks that strengthen outcomes for individuals supported through Home Share.
In this role, you will collaborate with regional teams and service providers to monitor performance, resolve complex issues, and apply culturally safe practices that promote inclusion and belonging. You'll also lead program evaluations and risk reviews, using evidence and data to identify opportunities for improvement and support strategic decision-making.
This role is ideal for a leader with strong knowledge of community living services who can balance strategic oversight with hands-on support, ensuring that Home Share continues to deliver safe, high-quality, and responsive services across B.C.
Key Responsibilities
- Lead the provincial quality assurance framework for Home Share services, ensuring consistency and accountability across regions
- Develop, implement, and oversee policies, standards, and guidelines for Home Share delivery
- Provide expert advice and consultation to regional staff and service providers on Home Share practices and issues
- Monitor program performance, lead audits and reviews, and analyze data to identify risks and opportunities for improvement
- Collaborate with individuals, families, providers, and partners to strengthen outcomes and ensure person-centred practices
- Support Regional Directors and Service Delivery teams in addressing escalations and implementing corrective actions
- Provide leadership and coaching to staff, setting clear priorities and fostering professional growth
What You Will Bring
- A bachelor's degree in Social Work, Community Services, Public Administration, or a related field (a master's degree is an asset)
- At least 5 years of progressive experience in the community living, social services, or disability support sectors, including leadership and program management experience
- Strong knowledge of Home Share or similar supported living models
- Experience in quality assurance, program evaluation, or policy development
- Proven ability to manage complex issues, exercise sound judgment, and develop collaborative solutions
- Strong communication and facilitation skills with the ability to engage effectively at all levels
We're Also Looking For
- Familiarity with contractual, regulatory, and risk management frameworks
- Experience leading initiatives that enhance inclusion and cultural safety in service delivery
- Strong analytical skills and the ability to use evidence and feedback to inform decisions
- A collaborative and adaptable leadership style, with the ability to balance strategy and operational priorities
Benefits: A rewarding career at CLBC comes with great benefits including:
- Employer-paid extended health and dental plan
- A BC Public Service Pension plan with employer contributions
- Generous vacation plus additional personal days
- Paid maternity/parental/adoption leave
- Life insurance, paid sick days, and, if needed, long-term disability
- Wellness supports, including an Employee and Family Assistance Program
- Professional development funds and resources to encourage continuous learning and skill development
- Access to government discounts to travel, cell phones, and more!
Additional Info:
- Successful applicants are subject to a Criminal Record Check
- At CLBC, we are committed to providing equitable compensation, recognizing that salary negotiation can be a barrier for some groups. We will engage in an objective analysis to determine a starting salary that is grounded in principles of equity and fairness
- This role involves occasional overnight travel to communities within the area of a Community Living Centre
- An eligibility list for internal candidates may be established
Closing date: September 2, 2025
If your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.
This opportunity is open to applicants who are legally entitled to work in Canada.
