We are currently looking for a full-time Maintenance Person. At Holiday Inn Express® we want our guests to rest and feel energized and ready for the day ahead which means we need team members to demonstrate the following service behaviors:
- Make a Connection - show guests that they are important and make them feel at ease by taking time to acknowledge them in a friendly way
- Be Helpful - familiarize yourself with all the services in the hotel and the local area to answer any question and give guests what they need to find their own way
- Be Efficient - take ownership and play your part to get things done by making things easier for guests; doing as much as in advance and multi-task when you need to
Job Duties & Responsibilities:
- Focus on consistent delivery of Holiday Inn Standards for guest service, Mission, and Values
- Working closely with other departments to ensure exceptional service
- Answering guest inquiries in a timely and accurate manner
- Contribute to achieving the loyalty of our guests by exceeding their expectations and providing warm personal service
- Performing repair or general maintenance work of facilities, buildings, grounds, and equipment at various sites including electrical, carpentry, plumbing, masonry, HVAC, and painting tasks.
- Repairing and treating structures such as showers, floors, sinks, walls, carpets and roofs.
- Performing minor repairs, troubleshooting, and adjustment of locks on cabinets, locks, closets, desks.
- Repairing door hinges, cleaning plugged key slots, changing filters on ventilating, heating, and air conditioning units.
- Servicing kitchen, appliances, and emergency equipment, reporting mechanical malfunctions to party for action.
- Moving and assisting in transportation of furniture and equipment.
- Activating and deactivating building alarms and responding to alarm calls after and during regular work hours.
- Preventive maintenance duties.
- Perform task related to work orders supplied by Housekeeping and Front Desk.
- Assist in pool and hot tub operation and care.
- Snow removal and other landscaping duties.
- Job Requirements:
- Must be approachable, open-minded and possess excellent listening skills
- Must possess the skills to quickly, tactfully resolve and defuse guest and/or employee concerns and ensure the appropriate follow up is carried out
- Proven ability to effectively handle stressful situations, be receptive to change and increased demands
- High level of attention to detail
- Strong organization skills, ability to multi-task, prioritize and work in a fast paced environment
- Proven positive interaction skills
- Strong team player
- Multi-tasking proficiency.
- Ability to work with limited supervision.
- WHMIS an asset.
- First Aid considered an asset.
- Experience and thorough knowledge of the function and operation of building HVAC, electrical and plumbing systems is an asset.
- Must be able to regularly lift 25 kg.
- Preference will be given to candidates with proper practical experience and/or certification in facilities maintenance, housekeeping/custodial, and/or skilled building trades field.
- Must be able to work a variety of shifts inclusive of evenings, weekends, holidays and occasional overnights.
Company Benefits:
- Excellent travel benefits with IHG hotels worldwide
- Group insurance plan
- Free Staff Parking
- Discounted staff meals
- MetroX Bus stops just outside hotel entrance
Job Type: Full-time
Pay: $17.28 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Morning shift
- Weekends as needed
Ability to commute/relocate:
- Enfield, NS B2T 0C8: reliably commute or plan to relocate before starting work (required)
Experience:
- Hotel Maintenance: 1 year (required)
Work Location: In person
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