Machine Operator - Seasonal Contract

Job title:

Machine Operator (Seasonal Contract)

Department:

Terms of employment:

Full-Time, Hourly, Contract

Reports to:

Room Manager

Rate:

Location:

Etobicoke, ON

Application deadline:

12:00pm NOON EST on Friday June 6, 2025

About Us:

Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with Manufacturing and Distribution Centers located in both Vancouver, BC and Toronto, ON. 

Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program. 

We Offer:

• Inclusive working atmosphere where diversity and individuality are valued and celebrated
• Up to 50% off our products both online and at our retail locations 
• Boot reimbursement after 30 days of active employment for new staff towards CSA approved safety boots (up to $150)
• Immediate eligibility for our company-wide bonus program
• Team appreciation events
• Employee and Family Assistance Program (EFAP) 
• A growing, dynamic business where personal development is encouraged 
• Complimentary coffee/tea/water in the employee lunchrooms 
• Gender neutral restrooms and changing rooms

The Role: Seasonal Machine Operator Level 2

Reporting to the Room Manager, the Machine Operator is responsible for setting up, tearing down, cleaning, operating, preventative maintenance and performing minor service to various pieces of production machinery. We will provide training of the machine to ensure you are fully up to speed! As a Machine Operator, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

What You Do (Responsibilities):

• Understand and demonstrate safe working practices and address any area of concern to Room Management when necessary
• Communicate with and train staff to follow machine SOPs
• Maintain and update machine SOPs when required
• Execute set-ups, adjustments, disassembly, routine cleaning and preventative maintenance of all machines used
• Perform production processes such as: packing, pouring, pressing, unmolding, glittering, wrapping, ribboning and labelling duties
• Set-up and stage materials, molds, and equipment needed for production purposes
• Carry out duties effectively and efficiently to positively impact KPIs (fulfillment, material variance, safety stock, etc.) and ensure agreed upon daily targets are achieved
• Perform general housekeeping and equipment maintenance duties
• Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities while ensuring safety and SOP guidelines are being followed
• Adhere to all Sustainability best practices (recycling, composting and waste management/reduction procedures)
• Understand the importance of and accurately count product inventory when required
• Support production related duties as required based on manufacturing demand

Production Assistant Responsibilities, also to be abided by Machine Operators:

• Manage transportation portfolio by ensuring financial and operational performance are in line with company objectives
• Practice safe work and identify any unsafe situations that may arise to the appropriate individuals
• Meet and achieve your daily goals consistently
• Fluid and flexible to continuous improvement changes within the room/department
• Follow packing and shipping instructions according to department guidelines
• Keep up with department demands with fluidity and flexibility and ability to move to other rooms as required
• Supporting peers with daily duties and responsibilities while ensuring safety and SOP guidelines are being followed
• Adhere to company and departmental policies and best practices for quality, cleanliness and health and safety
• Carry out general housekeeping and equipment cleaning duties as required
• Encourage and maintain a positive, respectful, and engaging workplace
• Respect and promote inclusion and diversity in the workplace
• Represent the ethics and culture of the Lush brand and follow all policies and procedures
• Steel-toed boots must be worn at all times on our production/distribution floors
• Support the implementation of Good Manufacturing Practices (GMP) policies as needed and prepare and monitor all required documentation
• Proactively shifts expertise to support all roles within the site, including covering absenteeism and production increase requirements as needed
• Assist in producing high quality Lush products
• Perform dexterous tasks including but not limited to: Filling, pouring, and pressing product accurately (either manually or with use of department-specific machinery)
• Pack product and correctly label packages
• Keep up with production demands and productivity targets
• Perform physically labourious tasks including but not limited to; loading/pulling skids, pushing racks, carrying bins of product
• Consistently meet the hourly PPH (Pieces Per Hour) requirements specific to your department

Who You Are (Qualifications):

Required:

• Familiar with Lock Out / Tag out practices
• Health and safety competency
• Technical Aptitude: familiarity with mechanics/machine processes, pneumatic and basic PLC controls
• Able to troubleshoot and resolve stops on machinery
• Able to perform all required Production Assistant duties/responsibilities
• Able to communicate effectively with others and work well in both individual and team environments
• Able to provide information to help improve processes and how to improve workflow
• Able to operate beginner and advanced production equipment (ie. Labelling line, Vemag)
• Able to do physical work for 8-hour shifts, be on your feet either standing or walking throughout the shift, and feel able to lift up to 50 pounds without any restrictions
• Capable of completing physical activities such as bending down, pulling, and pushing throughout the shift without any restrictions
• Comfortable with reading, writing, and speaking English in order to communicate with peers and leadership on all platforms (i.e. in person, via email, via Google/Teams chat)
• Flexibility to work within the Distribution, Digital and Manufacturing businesses as required
• Confident with basic mathematics, ability to count, including addition and subtraction
• Reliable, consistent attendance, punctual and dependable
• Commitment to abide by and oversee good quality and good manufacturing practices
• Commitment to abide by and oversee health & safety regulations

Preferred:

• Experience working at Lush Cosmetics, preferably in Manufacturing/Distribution
• Experience successfully completing Lock Out / Tag out practices
• Secondary school diploma or relevant work experience in a trade or machine operator
• Previous experience working with a Label Line machine or machine of similar complexity
• Experience in cosmetics, pharmaceuticals, manufacturing, warehousing, supply chain and/or food industries
• Previous Lush experience as a Seasonal Machine Operator
• Previous experience working in a variety of manufacturing rooms
• Technical qualification/certification or mechanical aptitude
• Flexible to work mornings, afternoons, weekends, holidays, and occasional overtime as needed

Need help? Email us: [email protected]

Only select applicants will be considered for this opportunity based on our selection criteria

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process.  Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.

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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.

Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in ally ship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.