Location Operations Supervisor (Hamlin, SK)

Summary

In conjunction with the Location Operations Manager, the Location Operations Supervisor is responsible for selecting, training and supervising crew in performance of maintenance, warehouse, delivery and/or daily operations of the retail location. Responsible for ensuring successful day-to-day operations.

Essential Duties and Responsibilities

Location Operations

• Organizes day-to-day operation and determines work practices and procedures to optimize utilization of resources.
• Assists management in planning equipment purchases and facility improvement.
• Performs recordkeeping functions related to inventory, scheduling, parts ordering, employee files, etc.
• Ensure inter-office communications on appropriate subjects
• Coordinate custom application and equipment – including getting field maps in order, loading product, scheduling equipment operators
• Ensure equipment is well maintained and in good repair
• Maintain safe, clean, and efficient work environment for our employees and customers.
• Keep location facilities in compliance with AWSA warehouse standard
• Be familiar with all location reporting requirements and ensure completion
• Oversee and ensure location grounds and facilities are clean and tidy
• Participate & contribute to regularly scheduled team calls and individual coaching sessions with Market Manager
• Train, mentor, and oversee temporary operations staff
• Ensure timely data entry for accounts into CRM system and ensure customer records are up to date and current.
• Ensure appropriate level of customer service for all customers
• Promote and ensure delivery of Agronomy and Ag Innovation services for assigned customers
• Deliver farm inputs directly to customers upon request
• Attend workshops/training sessions to continually upgrade skills and knowledge
• Attend manufacturer, distributor and industry meetings and functions as required
• Maintain excellent working relationships with vendor/supplier representatives

Industry Liaison

• Establish and maintain strong relationships and large industry network
• Communicate with designated representatives for manufactures and distributors
• Learn and upgrade knowledge of new products and product updates on chemical, fertilizer, and seed as required
• Maintain strong working knowledge of key industry people and competitors

Simplot Grower Solutions Team Member

• Contribute to and maintain a positive attitude in the workplace
• Conduct yourself in a professional manner in and out of the workplace
• Keep and maintain confidentiality of all customers and Simplot Grower Solutions business
• Ensure all licenses are up to date and in compliance with provincial and municipal regulations
• Help with any special projects as required
• Be familiar with and live the values that are defined by Simplot Grower Solutions
• Continually develop leadership and business skills
• Be active supporters and positive contributors to the communities that we serve
• Set, maintain, and live high ethical and moral standards
• Fill in for all roles when needed with appropriate skills and talents
• Support safety practices and initiatives as set by safety officer and ensure safe driving habits
• Maintain and tidy up office and yard
• Demonstrate respect and courtesy for all team members, customers, suppliers, and community

Expectations

• Simplot Grower Solutions’ relationship with customers is one of our primary differentiators. This position is critical to our customers and company success. We expect the highest level of professionalism and a level of customer service that far surpasses our competition.
• Simplot’s profitability comes from our ability to deliver products and services that meet and exceed our customers’ expectations. We expect that you, as a Location Operations Manager will lead operations team members to ensure the highest level of satisfaction for customers especially when a customer needs extra consideration.
• To properly manage an account takes our entire team. We expect our Location Managers to rally the team in serving and supporting the accounts and driving this attitude: When the customer wins, the team wins, and when the team wins, the individual wins.

Key Skills and Capabilities

• Team Player
• Organized
• Communication
• Relationship building
• Decisive
• Adaptable

Qualifications and Requirements

• Agriculture/Agronomy background is preferred
• A passion for agriculture, desire to help farmers succeed.

Physical Demands

• Must be able to lift a minimum of 50 lbs
• Agri Industry hours – overtime as required

Work Environment

• Indoor/outdoor setting
• Elevated work
• Fast-paced environment, shifting priorities