Excellent opportunity for a new grad! Reporting to the Manager of Operations, the successful candidate will lead, motivate, educate, and is responsible for the overall effective and successful management of all client services staff, systems, practices, and communication for our Leitrim location. This individual holds the responsibility of forming and maintaining client relationships and is the lead on-site for day-to-day operations within the facility.
Key Responsibilities:
- Delivers an exceptional client experience, this is a customer-facing role.
- Manages calendars, schedules and day-to-day deliverables
- Monitors and coordinates responses to messages received in The Fitness Lab’s general communications inbox and other community inquiries/comments/feedback
- Supports internal communications amongst staff
- Supports onboarding of new staff with preparation of formal documents and access to company-wide resources and benefits
- Maintains contact information of The Fitness Lab’s stakeholders and community partners
- Maintains files, documents and centralizes all communications tools under standard operating procedures
- Supports locations with ordering of all inventory product, office and gym supplies
- Other duties as required
Qualifications and Skills:
- Customer service oriented
- Time management
- Exceptional organizational skills
- Attention to detail
- Critical thinker and problem solver
- Adaptability
- Ability to perform tasks of urgency under tight deadlines
- Effective communicator and strong writing skills
- Ability to work a flexible schedule, including a minimum of one evening per week and the occasional Saturday
Education and Certifications:
- Minimum Requirement: Post-secondary school diploma in Office Administration, Communications or related field.
- An acceptable combination of education, training and relevant work experience may serve as an alternative to meet the minimum education standard.
Hours and Salary:
- 32 - 40 hours per week - candidate must have availability to accommodate additional on-call hours (evenings and weekends)
- Compensation commensurate with experience
- Healthcare, Dental, and Wellness Benefits available
Employment at The Fitness Lab is based on individual merit, experience, skills and qualifications. We prohibit any discrimination of any kind when it comes to equal opportunity for employment. This includes discrimination on the basis of race, colour, religion, veteran status, national origin, ancestry, sex, sexual orientation, gender identity or expression, age, family status, pardoned conviction, mental or physical disability, or any other characteristic protected by law.
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 35 – 42 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
Work Location: In person
