Liner Services Representative
Location:
33 Pippy Pl, St. John's, NL A1B 3X2
Company:
Eimskip Canada
Job description:
Job Title: Liner Services Representative
Location: St. John’s, NL (In-office)
Company: Eimskip Canada
Join a Dynamic and Growing Team at Eimskip!
Eimskip is an international leader in shipping and logistics, headquartered in Reykjavik, Iceland. With a focus on delivering innovative and reliable logistics solutions, we pride ourselves on fostering a collaborative and growth-driven environment. We are currently looking for a Liner Services Representative to join our Canadian team at our St. John’s, NL headquarters.
If you're a team-oriented individual with a passion for customer service, shipping and logistics, this is an excellent opportunity to build your career with an expanding global organization.
Key Responsibilities
As a Liner Services Representative, your responsibilities will include (but are not limited to):
- Customer Service & Communication: Serve as the primary point of contact for customers, addressing inquiries and providing rates and updates on cargo shipments in a timely manner.
- Managing Shipping Schedules: Coordinate the scheduling of container shipments and ensure accurate documentation is in place.
- Documentation Handling: Process and review shipping documents, ensuring compliance with regulations and Eimskip's standards.
- Operational Support: Assist in resolving any operational issues related to liner services, ensuring the smooth flow of goods from port to destination.
- Data Management & Reporting: Maintain and update databases related to shipments, cargo status, and client information.
- Collaboration: Work closely with internal teams, including customer service, operations, and logistics, to ensure seamless service delivery.
- Problem Solving: Identify potential issues in the supply chain and propose effective solutions.
Qualifications
We are looking for a candidate with the following skills and experience:
- Customer Service Skills: Excellence in customer service skills are essential, with the ability to effectively communicate and address customer inquiries in a professional and timely manner.
- Strong Communication Skills: Excellent verbal and written communication skills to liaise with internal teams, customers, and global partners.
- Attention to Detail: Strong organizational skills and the ability to maintain accurate records.
- Time Management: Ability to effectively prioritize tasks, handle multiple deadlines, and work in a fast-paced environment.
- Problem-Solving: A proactive approach to resolving challenges and delivering results.
- Team Player: Comfortable working in a collaborative team environment.
- Adaptability: Open to learning new systems and processes in a growing organization.
Additional Experience (Preferred but not Required)
- Previous experience in shipping, logistics, or transportation or equivalent customer service and administrative experience.
- Familiarity with SAP or other logistics management software.
- Strong working knowledge of Excel, Outlook, and other MS Office tools.
What We Offer
- Competitive Salary and Comprehensive Benefits, including:
- Full health and dental coverage, including Employee Assistance Program (100% covered by Eimskip)
- RRSP Group Plan with matching contributions
- 2 weeks of paid vacation annually
- Company wellness program
- Work-Life Balance
How to Apply
If you're ready to take on an exciting challenge with Eimskip Canada, we encourage you to apply today! To be considered, please submit your resume along with a cover letter outlining your relevant experience. We thank all applicants. However, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $20.00-$25.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Schedule:
- Monday to Friday
Work Location: In person
