Junior Technician
Job Summary
Wi-Com Solutions is in its 16th year and we currently have operations in Calgary, Canmore, Lethbridge, Kelowna and have recently expanded into the Ottawa region with significant growth plans nationwide. Wi-Com Solutions is an award-winning premier sales, service and rental organization. We specialize in all areas of wireless voice and data communications including two-way radio, video surveillance and access door control, broadcast video, satellite and IoT.
The successful candidate must have retail or B2B sales and customer service experience and have an interest in learning to program, tune, test, install and repair two-way radio communications. I.P. camera, access door control, structured cabling, VoIP, GPS and IoT experience is an asset.
The primary goal is to retain and grow service revenue by communicating brand value to the marketplace. This is an exciting, diverse and hands-on position that requires a significant level of commitment. The role is an in-office role located in Ottawa, Ontario.
Job Responsibilities and Duties:
- Technical – Installations, maintain and provide technical support . Programming and testing of wireless communication products; including diagnose, trouble shooting and repairing analog and digital Radios.
- Maintain and grow existing relationships – Optimize existing client base and working with our team collaboratively.
Qualifications and Skills
The ideal candidate will be provided with training and mentorship. General skill requirements are:
- Strong interest in learning about a broad spectrum of emerging communication technologies, their role in business
- Post Secondary education by an accredited school with AEC / DEP or Skilled Trade Certificate required.
- Outcome focused attitude and outgoing personality - enjoys engaging with people
- Retail or B2B electronic Technician experience
- Excellent communication & listening skills with previous transferrable skills in electronics/ telecommunication
- Have a professional attitude and appearance
- Ability to pay close attention to detail
- Proficiency in MS Office
- Must have a valid Class 5 driver’s license
- Willingness to travel locally for approximately 25% of time
- Background checks are required as part of the hiring process
Benefits
- Competitive salary, bonuses, medical and dental benefits, and generous vacation entitlement.
- Will be provided with a cell phone plan, laptop and all the tools of the trade.
- A company vehicle is also potentially provided.
- We are a significant community partner and are proud to be involved in all the coolest events throughout Canada. Learn more at wicom.ca
Job Type: Full-time
Pay: $50,000.00-$70,000.00 per year
Additional pay:
- Overtime pay
Benefits:
- Casual dress
- Company car
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
- Store discount
- Tuition reimbursement
- Wellness program
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
Ability to commute/relocate:
- Ottawa, ON: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Class 5 Drivers License (required)
Work Location: In person
