PLEASE NOTE: This posting is restricted to candidates who have pre-certified through the Yukon government's Centralized Recruitment and Certification process for Administrative Assistants. If you have not applied or certified through this process, please visit our website at: CR&C process
If you wish to apply for pre-certification, please submit your resume on the current posting at: CR&C Ad
This competition is to fill (1) temporary assignment, full time position, working 75 hours biweekly
Living in Yukon Thriving in Life
Our goal is to support all learners in developing the essential skills, knowledge and personal qualities that they need to thrive in life.
Working in the Information Technology Support Services (ITSS) branch, the IT Service Desk Agent is the first point of contact for incoming support requests. You will be working with a highly collaborative team dedicated to providing high level client service. This position is responsible for a wide range of tasks including service desk duties, advice and assistance with technical support, assistance with IT asset management, and procurement, financial and administrative services. In addition, this role may also provide other IT services in support of the information technology team.
The Department of Education is looking for an individual with great attention to deal, organized, dedicated, and hard-working, to join our team. If this sounds like you, or you are looking for a great opportunity to learn more about Information Technology, this is might be the job for you!
Important application requirements
Please submit your resume clearly demonstrating how you meet each of the following qualifications. Emphasize how your work experiences and related duties align with the essential and asset qualifications listed below. Note that selection for further consideration is based solely on the information you provide in your resume.
For more information on how to prepare and submit your resume visit this resource page on Yukon.ca.
Essential Qualifications
- Experience providing reception to multiple clients in an office setting
- Experience completing administrative tasks such as records management, document creation and routing, and office management.
- Experience with financial processes including procurement, budget tracking, and accounts payable. Degree, diploma or post-secondary coursework in computer science or related fields would be considered an asset
Desired Knowledge, Skills and Suitability
To best support the achievement of key strategic and business objectives, candidates may be assessed on:
- Modeling Interpersonal Skills and Personal Responsibility
- Taking Action and Achieving Results
- Demonstrating Client Focus
- Leading change and innovation
- Thinking strategically
Additional information
Conditions of Employment:
- Security Clearance, including vulnerable sector check
- Valid Class 5 Drivers license
Job Requirements:
- This position works onsite in an office environment and may be required to travel and visit schools within Whitehorse
Contact details:
If you have any questions about this position, please contact: Joanne Curial, Director, ITSS at [email protected]
If you have questions about our recruitment process, please contact: Karizza Concepcion, Human Resources at [email protected]
What can we offer you?
We offer a competitive salary, a flexible work environment and the chance to immerse yourself in a team of experienced professionals.
We will work with you to develop a performance plan to help you meet your future aspirations, while also meeting branch priorities, as you continue to expand your skills.
You will love what the Yukon has to offer! If that’s not enough, we also offer a full benefits package, pension, leave arrangements, family assistance programs and professional development opportunities.
