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IT Business Lead Analyst

Citi
Mississauga, Ontario
Full time
3 weeks ago

We are seeking a skilled and detail-oriented IT Business Analyst with extensive experience in the banking and financial domain, specifically in client onboarding journeys and KYC (Know Your Customer) processes. The ideal candidate will play a critical role in bridging the gap between business requirements and technical solutions, ensuring the successful delivery of projects that enhance customer onboarding and compliance processes.

Key Responsibilities:

  • Collaborate with business stakeholders to gather, analyze, and document requirements for client onboarding and KYC processes.

  • Work closely with development teams to translate business requirements into functional and technical specifications.

  • Analyze existing client onboarding workflows and identify opportunities for process optimization and automation.

  • Ensure compliance with regulatory requirements related to KYC, AML (Anti-Money Laundering), and other financial regulations.

  • Support the design and implementation of solutions that enhance the customer onboarding experience while maintaining compliance standards.

  • Conduct gap analysis and recommend improvements to existing systems and processes.

  • Facilitate workshops, meetings, and discussions with stakeholders to ensure alignment on project goals and deliverables.

  • Perform user acceptance testing (UAT) to validate that solutions meet business requirements.

  • Provide ongoing support and training to end-users on new systems and processes.

Required Skills and Qualifications:

  • 6+ years of experience as an IT Business Analyst in the banking and financial domain.

  • Strong understanding of client onboarding journeys, KYC processes, and related regulatory requirements.

  • Experience working on AML, CDD (Customer Due Diligence), and other compliance-related initiatives.

  • Proficiency in business analysis tools and techniques, including process mapping and requirements documentation.

  • Strong analytical and problem-solving skills, with the ability to work with complex systems and datasets.

  • Excellent communication and stakeholder management skills, with the ability to work effectively with cross-functional teams.

  • Bachelor's degree in Business Administration, Information Systems, Finance, or a related field.

Preferred Qualifications:

  • Experience with client onboarding and KYC platforms or tools (e.g., Fenergo, Pega, or similar).

  • Knowledge of data privacy regulations (e.g., GDPR, CCPA) and their impact on client onboarding processes.

  • Familiarity with Agile methodologies and tools (e.g., JIRA, Confluence).

  • Certifications in business analysis (e.g., CBAP, CCBA) or KYC/AML (e.g., CAMS).

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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