You are a City of Calgary employee who is committed to public service, enjoys collaborating with others, and shares our values. We encourage you to grow your career within the organization, and to develop your skills by taking on new challenges. Together we make Calgary a great place to make a living and a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
In this role, you will ensure the smooth operation and resilience of the Property Assessment and Taxation service lines. By identifying, tracking, and resolving operational, political, and reputational issues, you will help to maintain the integrity of property assessments and accurate tax administration. Overall, you will enhance operational efficiency, reduce risk exposure, and support the long-term sustainability of the Property Assessment and Taxation functions. Primary duties include:
- Monitor emerging issues that could impact assessment accuracy or tax administration.
- Coordinate and collaborate with leadership and teams to develop resolution strategies for identified issues.
- Track and report on the status of issue resolution efforts, ensuring timely and effective responses.
- Identify potential risks that could impact the Property Assessment or Taxation services and develop mitigation strategies to minimize their effects.
- Advise senior leadership on the prioritization of issues and risks.
- Serve as the liaison between the Property Assessment and Taxation services and other municipal departments, including the Corporate Planning and Financial Services (CPFS) department and the corporate issues and risk management teams.
- Create comprehensive plans outlining procedures and responsibilities for maintaining essential service operations during disruptions.
- Assess new tools, technologies, and methodologies that could be utilized to enhance issues and risk management for the Property Assessment & Taxation Services.
- Deliver training to A&T leadership (e.g., Managers, Leaders) and key positions that support the leadership team (e.g., Corporate Consultant, Valuation Specialist), especially during the onboarding phase of these roles.
Qualifications
- A degree in Public Administration, Business Administration, Risk Management, Journalism or a related field plus at least 5 years of experience in issues management, risk management, strategic planning or policy analysis, preferably within the public sector or a government context; OR
- A master's degree in Public Administration, Business Administration, Risk Management, Journalism or a related plus at least 3 years of experience in issues management, risk management, strategic planning or policy analysis, preferably within the public sector or a government context.
- Advanced proficiency in Microsoft Office (Outlook, Word, PowerPoint, SharePoint, and Excel) is required.
- Experience with data management systems and data visualization software (e.g. PowerBI) is an asset.
- Excellent communication, facilitation, and presentation skills as well as the ability to build relationships and collaborate with groups and individuals to build consensus, credibility and trust.
- The ability to work independently, be proactive and have a high degree of initiative.
- Strong attention to detail, organizational, analytical and problem-solving skills to deal effectively with complex tasks and issues. Time management skills to meet shifting objectives and emerging priorities
Pre-employment Requirements
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications.
Workstyle:
- This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Union: CUPE Local 38
Business Unit: Assessment & Tax
Position Type: 1 Permanent
Location: 2924 11 Street NE
Compensation: Pay Grade 12 $47.01 - 62.84 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35-hour work week
Audience: Internal/External
Apply By: June 13, 2025
Amendment: Apply By Date and Audience
Job ID #: 312092
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