Job Title: Intake Worker, Wellspring Recovery Community
Based at: Downtown Edmonton
Reports to: Program Manager
Hours of work: Shifts may vary
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OUR MISSION
Because of the life-changing gospel of Jesus Christ, Hope Mission exists to serve the physical, emotional, and spiritual needs of those in search of help, healing, and hope.
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Our Objectives:
To ensure that Hope Mission employees will have a greater awareness, knowledge, and be able to successfully respond to the diversity of our guests, employees, and members of the public (including but not limited to personal beliefs, religious holidays and celebrations, dietary regulations or preferences, clothing, attitudes toward people with physical limitations, language, to include some examples).
To be able to work more effectively across cultural diversity, by understanding, appreciating, respecting, and accepting differences and similarities in beliefs, values, and practices within and between cultures.
Job Summary:
The Intake worker will liaison directly with client as a critical initial contact person and will be responsible for developing and maintaining relationship with clients and house policies at Wellspring Program.
Major Duties and Responsibilities
Build positive team community:
- Debrief with Wellspring staff
- Maintain and relay accurate information to staff members and clients
- Problem-solve together
Administer medications :
- Maintain and lock med cabinet
- Communicate and document medications with Pharmacy, as required.
- Distribute medications to clients and order PRN as required.
- Update client's ETO on changes of medications as they arise.
Ensure safety of residents and staff :
- Regular checks of rooms and facility
- Random drug and alcohol testing
- Maintain confidentiality
- Maintain radio communication to keep other staff and facilities informed.
- Use nonviolent crisis intervention strategies and first aid, when necessary.
Admission:
- Emailing/faxing application package to an applicant when receiving a request.
- Reviewing an applicant’s application package.
- Having an interview with an applicant and assessing if she meets our criteria.
- Connecting a client to doctor, psychiatrist when extra screening is required.
- Communicating/Working with doctor, psychiatrist regarding an applicant.
- Working with Transition dorm and shelter staff regarding mutual clients.
- Networking with other agencies and taking/giving referrals.
Complete intake of new clients :
- Welcome and support new clients
- Conduct urine and breathalyzer test
- Process bag check
- Complete paperwork
- Tour of facility and introductions
- Assisting in bed-board and data base for accurate registration on Efforts to Outcome (ETO).
Rentals
- Setting up an income support with clients
- Communicating with Alberta Works, BFE, and AISH workers when needed
- Collecting monthly rentals and writing a monthly submission rental report
- Writing housing occurrence reports, write off forms, and refund request forms when needed
- helping clients to pay rentals through payment plan
- Following up on payment plan and collecting arrears
Support women in recovery :
- Build rapport with clients through active listening, counseling and prayer.
- Assist in program delivery as required.
- Facilitate a class
Administrative Tasks :
- Help in supervision of client chores
- Ensuring clients are following house policies
- Enter client related information into Efforts to Outcome (ETO) for and admissions, intake process.
Educational Requirements: Degree in Social Sciences/Nursing/Pastoral or other related field.
Minimum Qualifications and Skills:
- Possesses strong analytical skills and decision ability
- Good written and oral communication skills.
- Excellent interpersonal skills and ability to interact effectively with a wide variety of constituents.
- Able to lead, manage and mentor a small team.
- Working knowledge of ETO is an asset
- Intermediate skills in Microsoft Office Programs
- Driving is an asset
Other Requirements:
- Being a Christian Organization we require our employees to be in agreement and sign the Hope Mission Statement of Faith.
- Must be legally entitled to work in Canada on a full-time basis.
- Able to provide Criminal Record Check and Vulnerable Sector Search
- A letter of reference from a ministry or church is an asset
- Adherence to Hope Mission’s Policies and Procedures.
Job Type: Casual
Benefits:
- Casual dress
- Company events
- Discounted or free food
Ability to commute/relocate:
- Edmonton, AB T5K 1S3: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please express why you would like to work with a Christian organization. You may do so in your cover letter or below.
Work Location: In person
