With our exceptional standards in safety and security, Symcor supports banking, wealth management, telecommunications, insurance, payroll, and utility markets with innovative and resilient solutions in payment processing (COR.PAY), customer communications & experiences (COR.CCX) and solutions to aid the prevention of fraud (COR >IQ). We help clients get ahead of an evolving digital world, accelerating their digital transformation through our unique expertise and infrastructure that helps drive efficiencies and mitigate risk industry‐wide. Our goal is for every employee to feel valued and accepted as part of the team and connected to Symcor and our values, fostering a sense of belonging. Symcor is an equal opportunity employer and is committed to providing an accessible recruitment process. If you need accommodation for the interview process, just let us know! #youbelonghere
A proudly Canadian company, Symcor is committed to serving clients through our values of Accountability, Performance, and Integrity.
Join our COR.PAY team!
We can tell you how amazing we are, but our numbers speak for themselves!
- Over 1 billion items digitally archived annually
- 25+ years of experience
- 100% coverage for major FIs for treasury management
The Opportunity:
Manually assemble statements/packages, ensuring efficiency, quality and timeliness of work.
Schedule: Full-Time, Onsite, Monday to Friday 7:00 am to 3:00 pm.
What you will do:
- Preparation of output for correlation.
- Gather any required OME’s (Outer Mailing Envelopes), Bulletins and / or Marketing material to be included with assembled output.
- Gather any Special Handling Requests / Service Insert Requests / Split Wrap Instructions for the job.
- Perform and document standard prescribed quality checks, per Quality guidelines.
- Confirm the instructions on the Job Dockets and Bill of Materials.
- Confirm that the Company code on the Bag Tag matches that on the last page.
- Flip/Fan the report pages to validate the print quality.
- Check the delivery method on the Job Docket and/or the address field of the completed package.
- Perform reconciliation of statements/packages to ensure they are balanced.
- Assemble and package the output components.
- Apply pressure to seal the adhesive flap to ensure proper sealing of envelopes/packages.
- Perform pre-sorting of packages by delivery channel (Region specific).
- Complete volume capture summary.
- Record the amount of packages assembled with start and end times by region.
- Using the provided equipment, scan all jobs as per guidelines.
- High School Diploma or equivalent
- 1 to 2 years of related experience
- Experience in a production environment an asset
- Strong customer service and organizational skills
- Detail-oriented and ability to work with strict deadlines to meet SLA’s
- Good communication skills and ability to work well in a team environment
- Basic Computer Skills
At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect their brands and help them meet their business needs. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Comprehensive Total Rewards Program:
- Competitive compensation package
- Flexible benefits (Health Care, Dental, Life Insurance)
- Pension plan that pays 150%!
- Health & well-being program
- Three annually paid personal days and a volunteer day!
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