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Information and Records Management Technician

City of Calgary
$35 - $47 an hour
Calgary, Alberta
Full time
3 weeks ago
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As an Information and Records Management Technician, you will be responsible for the operational management and handling of physical and digital records within the Human Resources (HR) business unit. Files include benefits records, medical records, pension files, and employee history information. You will work in coordination with the Business Unit Record Coordinator (BURC) and Information and Records Analysts to implement the records management program for Human Resources. Primary duties include:

  • Create, classify, maintain, and timely dispose of HR's official records in compliance with City of Calgary Corporate Records legislation.
  • Manage and handle physical and digital records within HR, such as benefits records, medical records, pension files, and employee history information.
  • Assist in searching and retrieving information for City staff and respond to formal requests for information (RFIs) from law firms.
  • Search, retrieve, and compile Job Evaluation Questionnaires (JEQs) upon request.
  • Maintain information and records through receiving, processing, and scanning documents.
  • Assist in searching and retrieving information for City staff.
  • Maintain document circulation and auditing of files.
Qualifications
  • A High School Diploma or equivalent (e.g. GED), a certificate in progress (enrollment in a certificate program with some courses completed, with a timeline for completion) and at least 5 years of experience in information and records management; OR
  • A completed 1 year certificate in Records and Information Management, Library Sciences, or a related field and at least 2 years of experience in information and records management.
  • Intermediate level of proficiency with Microsoft Office (Work, Excel, and Outlook) will be considered an asset.
  • Success in this position requires strong organizational, communication, and customer service skills.
  • The ability to work independently and a high attention to detail is essential.
Pre-employment Requirements
  • Successful applicants must provide proof of qualifications.
Workstyle: This position may be eligible to work from home as one of several flexible work options available to City employees. Such arrangements are based on the operational requirements of the position and employee suitability and are subject to change based on operational needs and corporate direction

Union: CUPE Local 38
Business Unit: Human Resources

Position Type: 1 Permanent
Location: 800 Macleod Trail SE

Compensation: Pay Grade 7 $35.45 - 47.43 per hour
Days of Work: This position works a 5 day
work week with 1 day off in a 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: June 12, 2025

Job ID #: 312165
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